Roxana Jones
Royal
Summary
Detail-oriented professional with strong administrative, financial, and analytical experience seeking an opportunity to contribute organizational, invoice auditing, and cross-departmental collaboration skills while handling diversified and confidential responsibilities.
Overview
14
14
years of professional experience
Work History
Data Analyst/Closing Assistant
The Spear Group / FPL
09.2023 - Current
- Managed data cleaning, reporting, and workload tracking to ensure timely and accurate project execution.
- Collaborated across teams and departments to resolve issues and maintain compliance with organizational standards.
- Sent reminder communications and prepared reports to support project leadership.
Assistant Manager
Jennifer Tattanelli, Florida
11.2021 - 12.2022
- Oversaw ordering and inventory processes, ensuring accuracy in corporate systems.
- Built and maintained long-term client relationships through professional service and problem resolution.
- Supported management by coordinating customer data, orders, and follow-ups.
Financial Billing Analyst
Munich City Utilities, Germany
10.2016 - 12.2019
- Audited and processed invoices and managed accounts receivable transactions using SAP IS-U and CRM systems.
- Resolved billing issues by liaising with internal departments and external stakeholders.
- Ensured billing accuracy and prepared training documentation to improve processes.
- Handled confidential customer and financial data with discretion and precision.
Social Worker
City of Munich, Germany
01.2012 - 09.2016
- Handled confidential client records in compliance with strict regulations.
- Coordinated across multiple departments to resolve client needs and legal processes.
- Provided organizational, clerical, and switchboard support while maintaining accurate client documentation.
Education
Real Estate License -
State of Florida
01.2022
Paralegal Three-Year Training Program -
Berufsfachschule Koblenz
Diploma - Economy & Administration
Berufsfachschule
Skills
- SAP, WMS, Power BI, MS Outlook, Word, Excel
- Invoice auditing, accounts payable, data management
- Confidential record handling and compliance
- Communication in English, German, and Romanian
- Strong organizational, problem-solving, and interpersonal skills
Timeline
Data Analyst/Closing Assistant
The Spear Group / FPL
09.2023 - Current
Assistant Manager
Jennifer Tattanelli, Florida
11.2021 - 12.2022
Financial Billing Analyst
Munich City Utilities, Germany
10.2016 - 12.2019
Social Worker
City of Munich, Germany
01.2012 - 09.2016
Diploma - Economy & Administration
Berufsfachschule
Real Estate License -
State of Florida
Paralegal Three-Year Training Program -
Berufsfachschule Koblenz
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