Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Roxana Garnica

Whittier,CA

Summary

Responsible Cashier proficient in handling money, History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Honest with solid background. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

19
19
years of professional experience

Work History

Cashier/Shift Leader

Tempo Cantina
03.2022 - Current
  • Greet customers entering restaurant and respond promptly to customer needs.
  • Build relationships with customers to encourage repeat business.
  • Operate cash register for cash, and credit card transactions with excellent accuracy levels.
  • Count money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Work closely with shift manager to solve problems and handle customer concerns.
  • Tally cash drawer at beginning and end of each work shift.
  • Upsale additional products and services to customers, increasing revenue.
  • Perform cash transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Respond promptly to requests for assistance, spills and customer inquiries.
  • Maintain current knowledge of store promotions and highlighted sales to customers.
  • Process refunds and exchanges in accordance with company policy.
  • Reconcile cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Work flexible schedule and extra shifts to meet business needs.

Child Care Worker/Counselor

Haynes Family Of Programs
07.2005 - 06.2021
  • Communicated with parents regarding child's behavior, daily activities, and concerns.
  • Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
  • Taught children educational games to reinforce learning of alphabets and numbers.
  • Prepared and served nutritious and healthy meals and snacks.
  • Developed healthy relationships with [Number] children to provide support and guidance in learning.
  • Developed age-appropriate activities and crafts to engage children.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Sanitized dishes, tabletops, video games, toys, and frequently touched surfaces to prevent spreading of germs.
  • Worked with children to develop good cognitive, physical and language skills.
  • Provided emotional support and guidance to children during difficult times.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Encouraged resident to develop healthy social and emotional skills.
  • Liaised with parents and guardians to discuss child progress.
  • Had positive interactions with parents, social workers and authorities based on the residents behavior.
  • Communicated close with treatment team: therapists, child advocates, nurses, psychiatrist, schools and administration about residents behavior, interactions daily living skills.
  • My experience was working with young residents ages 7 to young adults 20 yrs old.
  • During outings distributed medications for residents.

Education

No Degree - LVN

Angeles Institute
Artesia, CA
2024

CNA -

Angeles Institute
Artesia, CA
04.2024 - 07.2024

Skills

  • Transaction Balance Sheets
  • Customer Seating
  • Product Knowledge
  • Order Verification
  • Cleaning and Sanitizing
  • Conflict Resolution
  • Expense Tracking
  • Total Payment Calculation
  • Security Monitoring
  • Safety Verifications
  • Price Identification
  • Order Taking
  • Complex Problem-Solving
  • Guest Inquiries
  • Facility Safety

Affiliations

I voulunteer at Low Cost Community Counseling Center.

I also volunteer during events for Angeles Institute helping raise awareness of health and possible interest in joining the institute.

Languages

Spanish
Native or Bilingual
Sign Language
Limited Working

Timeline

CNA -

Angeles Institute
04.2024 - 07.2024

Cashier/Shift Leader

Tempo Cantina
03.2022 - Current

Child Care Worker/Counselor

Haynes Family Of Programs
07.2005 - 06.2021

No Degree - LVN

Angeles Institute

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