Hi, I’m
Roxana Hernandez
Bennett,CO
Summary
Versatile and adept Lead Dental Assistant with a proven track record at Peak Dental Services, excelling in patient care and team mentorship. Skilled in Denticon, Dentrix software and iTero Scanner, I significantly minimized inventory waste and enhanced team performance. Known for exceptional organizational abilities and a calm demeanor, I consistently improve patient satisfaction and efficiency.
Overview
17
years of professional experience
Work History
Peak Dental Services
Lead Dental Assistant
09.2016 - Current
Job overview
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team's performance.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sterilized rooms and prepped equipment and instruments for 12-16 procedures daily.
Agreeable Dental
Dental Assistant
08.2015 - 09.2016
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Burlington Coat Factory Warehouse
Customer Service
01.2014 - 06.2015
Job overview
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Walgreens
Customer Services Cashier
03.2008 - 10.2011
Job overview
- Set up new sales displays each week with fresh merchandise.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Concorde Career CollegeAurora
No Degree from Dental Assistant
11.2015
Alameda International Jr./ Senior High SchoolLakewood, CO
High School Diploma
05.2010
Skills
- EDDA
- Dentrix and Denticon Software
- iTero Scanner
- Supply Ordering; Dentira and Henry Schein
- Invisalign
- Some front office skills
- Proficient in Spanish
References
Cesar Rivera- OM (406) 461-5698
Maria Soto-OM (720) 949-3429
Jaqueline Duron RDH (720) 296- 7250
Timeline
Lead Dental Assistant
Peak Dental Services
09.2016 - Current
Dental Assistant
Agreeable Dental
08.2015 - 09.2016
Customer Service
Burlington Coat Factory Warehouse
01.2014 - 06.2015
Customer Services Cashier
Walgreens
03.2008 - 10.2011
Concorde Career College
No Degree from Dental Assistant
Alameda International Jr./ Senior High School
High School Diploma
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