Assist guests in seating locations and resolving customer service concerns while providing general information
Maintain a visible presence and monitor assigned sections
Provide assistance to guests with special needs
Assist in crowd management efforts and work collaboratively with all staff and stadium partners
Perform pre-game, in-game and post-game duties.
Paraprofessional Educator
The Stepping Stones Group
10.2023 - Current
Assist students one-on-one in a classroom setting
Assist teachers with daily classroom activities with different students of different behavioral levels
Keep classroom disruptions at a minimum
Work with students grades K-12th
Behavior Interventionist
IABA
08.2023 - 10.2023
Assist students one-on-one to reach their daily goals in a classroom setting
Track students’ daily behavior activities while developing ways to reduce negative behaviors
Collaborate with teachers and case managers on ways to help students be successful in the classroom
Utilize a variety of behavioral management techniques to promote desired behaviors.
Quoting Specialist
Mirror Image
08.2022 - 08.2023
Answer telephone and in person inquiries with friendly demeanor and full knowledge of quoting department processes
Input factory quotes into estimates for clients
Maintained communication with sales reps and purchasing agents
Proved successful working within tight deadlines and fast paced atmosphere
Use Microsoft Office and other software tools to create documents and other forms of communication.
Paraprofessional
The Academy for Advancement of Children with Autism (AACA)
11.2020 - 08.2022
Assist Autistic students with daily school assignments to further their education while helping them develop their communication skills and reducing behaviors
Successfully improving student participation in the classroom through the integration of creative role-playing exercises
Collaborate with BCBA to find more effective methods to help students learn
Identifying signs of emotional and developmental problems in children and reported findings.
Instructor/Supervisor
United Cerebral Palsy
06.2010 - 11.2020
Supervise a team of 6 – 10 staff daily
Provided leadership, training and guidance to clients and support staff
Develop ideas geared towards fostering a more efficient and productive team
Provide monthly ISP reports on Excel for each client
Data collection to provide better care for clients.
Direct Care Staff
United Cerebral Palsy
06.2006 - 06.2010
Certified in emergency First-Aid/CPR, movement assistance, individually targeted personal care, Autism, Dementia, Alzheimer, and Cerebral Palsy
Preparing fresh meals for clients taking into consideration nutritional and medical need
Personal care including assisted showering, dressing, medication, grooming and bedtime routines
Providing housework and household tasking including vacuuming, laundry, making and changing beds, and general cleaning
Companionship for clients including assisted clothing selection, reading, arts and crafts, accompany on trips and appointments.
Education
United Cerebral Palsy
Chatsworth, CA
United Cerebral Palsy
Chatsworth, CA
Simi Valley Adult Institute
Simi Valley, CA
Stoney Point High School
Chatsworth, CA
Skills
CPR Certified
Emergency First-Aid Certified
CPI Trained
Staff Management
Microsoft Office Proficient
Data Entry
Guest Relations
Customer Service
Timeline
Guest Services Representative
Los Angeles Dodgers LLC
04.2024 - Current
Paraprofessional Educator
The Stepping Stones Group
10.2023 - Current
Behavior Interventionist
IABA
08.2023 - 10.2023
Quoting Specialist
Mirror Image
08.2022 - 08.2023
Paraprofessional
The Academy for Advancement of Children with Autism (AACA)
Guest Services Representative at Motel 6, La Quinta Hotel (now Hilton Spark Hotel)Guest Services Representative at Motel 6, La Quinta Hotel (now Hilton Spark Hotel)