Overview
Work History
Education
Skills
Timeline
Generic

ROXANA HERRERA

Overview

19
19
years of professional experience

Work History

Behavior Technician

Covelo Group, Inc.
Glendale
11.2024 - Current
  • Work one-on-one or with multiple students in a classroom, helping them manage their behavior, and optimize their learning experience.
  • Encourage positive behaviors and set appropriate boundaries.
  • Observe and report students' progress towards their IEP/504 plan goals.

Guest Services Representative

Los Angeles Dodgers LLC
Los Angeles
04.2024 - Current
  • Assist guests in seating locations and resolving customer service concerns while providing general information
  • Maintain a visible presence and monitor assigned sections
  • Provide assistance to guests with special needs
  • Assist in crowd management efforts and work collaboratively with all staff and stadium partners
  • Perform pre-game, in-game and post-game duties

Paraprofessional Educator

The Stepping Stones Group
10.2023 - 10.2024
  • Assist students one-on-one in a classroom setting
  • Assist teachers with daily classroom activities with different students of different behavioral levels
  • Keep classroom disruptions at a minimum
  • Work with students grades K-12th

Behavior Interventionist

IABA
08.2023 - 10.2023
  • Assist students one-on-one to reach their daily goals in a classroom setting
  • Track students' daily behavior activities while developing ways to reduce negative behaviors
  • Collaborate with teachers and case managers on ways to help students be successful in the classroom
  • Utilize a variety of behavioral management techniques to promote desired behaviors

Quoting Specialist

Mirror Image
08.2022 - 08.2023
  • Answer telephone and in person inquiries with friendly demeanor and full knowledge of quoting department processes
  • Input factory quotes into estimates for clients
  • Maintained communication with sales reps and purchasing agents
  • Proved successful working within tight deadlines and fast paced atmosphere
  • Use Microsoft Office and other software tools to create documents and other forms of communication

Paraprofessional

The Academy for Advancement of Children with Autism (AACA)
11.2020 - 08.2022
  • Assist Autistic students with daily school assignments to further their education while helping them develop their communication skills and reducing behaviors
  • Successfully improving student participation in the classroom through the integration of creative role-playing exercises
  • Collaborate with BCBA to find more effective methods to help students learn
  • Identifying signs of emotional and developmental problems in children and reported findings

Instructor/Supervisor

United Cerebral Palsy
06.2010 - 11.2020
  • Supervise a team of 6 - 10 staff daily
  • Provided leadership, training and guidance to clients and support staff
  • Develop ideas geared towards fostering a more efficient and productive team
  • Provide monthly ISP reports on Excel for each client
  • Data collection to provide better care for clients

Direct Care Staff

United Cerebral Palsy
06.2006 - 06.2010
  • Certified in emergency First-Aid/CPR, movement assistance, individually targeted personal care, Autism, Dementia, Alzheimer, and Cerebral Palsy
  • Preparing fresh meals for clients taking into consideration nutritional and medical need
  • Personal care including assisted showering, dressing, medication, grooming and bedtime routines
  • Providing housework and household tasking including vacuuming, laundry, making and changing beds, and general cleaning
  • Companionship for clients including assisted clothing selection, reading, arts and crafts, accompany on trips and appointments

Education

Pro-Act Certified -

United Cerebral Palsy
Chatsworth, CA

Leadership, Management & Harassment -

United Cerebral Palsy
Chatsworth, CA

Phlebotomy Tech -

Simi Valley Adult Institute
Simi Valley, CA

Diploma -

Stoney Point High School
Chatsworth, CA

Skills

  • CPR Certified
  • Emergency First-Aid Certified
  • CPI Trained
  • Staff Management
  • Microsoft Office Proficient
  • Data Entry
  • Guest Relations
  • Customer Service

Timeline

Behavior Technician

Covelo Group, Inc.
11.2024 - Current

Guest Services Representative

Los Angeles Dodgers LLC
04.2024 - Current

Paraprofessional Educator

The Stepping Stones Group
10.2023 - 10.2024

Behavior Interventionist

IABA
08.2023 - 10.2023

Quoting Specialist

Mirror Image
08.2022 - 08.2023

Paraprofessional

The Academy for Advancement of Children with Autism (AACA)
11.2020 - 08.2022

Instructor/Supervisor

United Cerebral Palsy
06.2010 - 11.2020

Direct Care Staff

United Cerebral Palsy
06.2006 - 06.2010

Pro-Act Certified -

United Cerebral Palsy

Leadership, Management & Harassment -

United Cerebral Palsy

Phlebotomy Tech -

Simi Valley Adult Institute

Diploma -

Stoney Point High School

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ROXANA HERRERA