Summary
Overview
Work History
Education
Skills
Certification
License
Timeline
Generic
Roxana Lopez

Roxana Lopez

Summary

Dynamic and detail-oriented professional with 17 years of experience in the culinary and hospitality industry, including ownership and operation of a successful small business. Proven ability to delegate, supervise, and train employees effectively while fostering a supportive team environment. Recognized for exceptional work ethic and commitment to excellence.

Prepared to embrace new challenges within an established organization that values growth and innovation.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Kitchen Supervisor

QUEST FOOD MANAGEMENT SERVICES INC.
08.2023 - Current
  • Managing daily kitchen operations.
  • Menu planning K-5 grade breakfast and lunch service for 300 students daily.
  • Snack program for before and after school care.
  • Training new kitchen staff.
  • Maintaining food safety and sanitation standards
  • Controlled food costs and managed inventory.
  • Monitored food preparation, production, and plating for quality control.
  • Planned and executed promotions and special events in close collaboration with management.
  • Addressed any parent or personnel complaints with a professional demeanor and problem-solving skills to resolve issues.

Owner/Cake Designer

Mi Yummies Custom Cakes
10.2013 - 09.2023
  • Designer for all custom orders and events.
  • Representative for all client consultations.
  • Managed all inventory and purchasing volume. Hiring fulltime and seasonal staff.
  • Coordinated logistics and schedules for delivery drivers.
  • Planned all production schedules for marketing events.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.

Cake Decorator

Scratch Bakery
07.2010 - 09.2013
  • Designed and stocked cold case - containing cupcakes, tarts and cakes
  • Guided cookie decorating demo's for community members
  • Interviewed and trained part-time employees- to include onboarding plan
  • Assisted with all cashier responsibilities
  • Well versed in POS system basics
  • Designed specialty cakes for weddings, birthdays, and graduations

Pastry Chef

Cafe Le Coq
10.2009 - 04.2010
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation
  • Collaborated with head chef in creating weekly dessert and dinner menu.
  • Ordered supplies as needed and monitoring stock rotation.

Education

Associates degree - Baking And Patisserie

CHIC Le Cordon Bleu
Chicago, Illinois

Skills

  • Creative problem solving
  • Organizational strategy
  • Knowledgeable about kitchen operational guidelines
  • Initiative-driven and fast learner
  • Bi-lingual, fluent in Spanish

Certification

Food handler

Food protection manager

License

Serv Safe

Timeline

Kitchen Supervisor

QUEST FOOD MANAGEMENT SERVICES INC.
08.2023 - Current

Owner/Cake Designer

Mi Yummies Custom Cakes
10.2013 - 09.2023

Cake Decorator

Scratch Bakery
07.2010 - 09.2013

Pastry Chef

Cafe Le Coq
10.2009 - 04.2010

Associates degree - Baking And Patisserie

CHIC Le Cordon Bleu

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