Roxana Macelaru
Fort Gregg Adams,VA
Summary
Clinical Medical Assistant Supervisor with a proven record of delivering exemplary healthcare service to patients. Experienced in coordinating the admission and discharge processes, ensuring smooth transitions and continuity of care. Skilled in planning and implementing strategies to improve healthcare management, resulting in enhanced patient outcomes. Recognized as a problem solver and excellent communicator, adept at addressing challenges and fostering effective collaboration among healthcare professionals. Possess strong organizational skills and a deep understanding of data collection and performance metrics. Acknowledged for ability to develop staff, leading to formation of high-performing teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leadership Team Member
Children and Adolescents Clinic
01.2024 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Assisted with new hire processing and existing training programs.
- Interviewed, recruited and trained new onboarding candidates.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
Trainer
Children and Adolescents Clinic
01.2024 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Established and maintained quality control standards.
- Provided coaching and mentoring to employees.
- Developed and implemented successful onboarding program.
- Developed job-specific competencies and performance standards.
Clinical Supervisor/Medical Assistant
Children and Adolescent Clinic-Hopewell, VA
04.2023 - Current
- Assessed patients, determined needs, and managed care.
- Responded to crisis situations with calm and professional approach to optimize support.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected and documented patient medical information such as blood pressure and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Measured patient pulse oximetry.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Volunteer
American Red Cross Blood Donation Center
06.2022 - 11.2022
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Facilitated community outreach to expand participation and support.
- Kept case files updated, accurate and aligned with requirements.
Medical Assistant
Foxhall Pediatrics
03.2021 - 05.2021
Education
Master of Science - Psychology
Southern New Hampshire University
Hooksett, NH09.2024
Certification Clinical Medical Assistant - Healthcare
Medcerts
Online07.2023
M.D. - Medicine
Transylvania School of Medicine
Brasov, Romania10.2018
Skills
- Strong customer service skills
- Skilled in time management and ability to prioritize tasks
- Excellent critical thinking and problem-solving skills
- Microsoft Office advanced user
- Laboratory Experience
- Medical Office Experience
- Electronic Medical Records
- Workflow Optimization
- Telephone Etiquette
- Account Management
- Front Desk Operations
- Medical Records
- Triage
- Teaching
- Medical Terminology
- HIPAA Compliance
- Records Management
Certification
- Basic Life Support Certification
- Certified Clinical Medical Assistant
- Certified Medical Administrative Assistant
- CPR Certification
Hobbies
In my free time I like to draw, read, listen to music, and spend time with my husband and our pets.
Languages
Romanian
Native or Bilingual
Timeline
Leadership Team Member
Children and Adolescents Clinic
01.2024 - Current
Trainer
Children and Adolescents Clinic
01.2024 - Current
Clinical Supervisor/Medical Assistant
Children and Adolescent Clinic-Hopewell, VA
04.2023 - Current
Volunteer
American Red Cross Blood Donation Center
06.2022 - 11.2022
Medical Assistant
Foxhall Pediatrics
03.2021 - 05.2021
Master of Science - Psychology
Southern New Hampshire University
Certification Clinical Medical Assistant - Healthcare
Medcerts
M.D. - Medicine
Transylvania School of Medicine
- Basic Life Support Certification
- Certified Clinical Medical Assistant
- Certified Medical Administrative Assistant
- CPR Certification
Similar Profiles
Leonard SmithLeonard Smith
Maintenance Technician Worker at Insititute for Children and AdolescentsMaintenance Technician Worker at Insititute for Children and Adolescents
SHANNON PIERCESHANNON PIERCE
Nurse Shift Supervisor- Registered Nurse at Cumberland Hospital For Children And AdolescentsNurse Shift Supervisor- Registered Nurse at Cumberland Hospital For Children And Adolescents
Jayde FortenberryJayde Fortenberry
Registered Nurse, Behavioral Health at Commonwealth Center for Children and AdolescentsRegistered Nurse, Behavioral Health at Commonwealth Center for Children and Adolescents