Roxana Mendez
Rosenberg
Summary
Professional office support specialist prepared for fast-paced environments. Background includes efficiently managing office errands, handling document delivery, and providing critical assistance to administrative staff. Known for reliability, adaptability, and strong focus on teamwork and achieving results while maintaining high standards. Skilled in multitasking and time management with proactive approach to problem-solving.
Overview
2
2
years of professional experience
Work History
Office Runner
Legacy Ford of Rosenberg
10.2023 - Current
- Streamlined office operations by implementing efficient filing and organizational systems.
- Expedited interdepartmental communication through proper routing of mail and documents, ensuring timely processing.
- Enhanced team productivity with timely delivery of documents and materials to appropriate departments.
- Supported office efficiency by performing clerical task such as data entry,photocopying, scanning deals, and faxing documents
Receptionist
Legacy Ford of Rosenberg
10.2023 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Debt Recovery Specialist
Transworld Systems Inc.
02.2023 - 09.2023
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated payment plans with debtors to ensure timely payments.
Education
High School Diploma -
B.F Terry High School
Rosenberg, TX05-2021
Skills
- Mail handling
- Document preparation
- Team player mindset
- Filing and record-keeping
- Excellent driving skills
- Basic accounting
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Runner
Legacy Ford of Rosenberg
10.2023 - Current
Receptionist
Legacy Ford of Rosenberg
10.2023 - Current
Debt Recovery Specialist
Transworld Systems Inc.
02.2023 - 09.2023
High School Diploma -
B.F Terry High School
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