Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Roxana Palma

Portland,OR

Summary

Reliable personal care profession with experience in Personal Care Assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Caregiver

The Cottages Senior Living
Portland, OR
08.2023 - Current
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Followed safe lifting and transferring techniques to transport residents.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Monitored health and well-being of clients and reported significant health changes.
  • Assisted clients with maintaining good personal hygiene.
  • Instructed family members on how to provide bedside care.
  • Followed care plan and directions to administer medications.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Recorded client status progress and challenges in logbooks and reports.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Helped clients get in and out of beds and wheelchairs.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Laundered clothing and bedding to prevent infection.
  • Supported bathing, dressing and personal care needs.

Shift Leader

Carl's Jr
Gresham, OR
06.2017 - 08.2023
  • Upheld company standards and compliance requirements for operations.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Maintained positive working relationship with fellow staff and management.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Resolved customer complaints promptly and professionally.
  • Coached team members to increase productivity and reduce workplace accidents.

Education

Health Administration

David Douglas High School
Portland, OR

Skills

  • Basic Housekeeping
  • Compassionate Client Care
  • Incident Reporting
  • Behavioral Management
  • Multitasking and Organization
  • Time Management
  • Relationship Building
  • Dependable and Responsible
  • Daily Living Assistance
  • Heavy Lifting

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • Standard - CPR / AED 08/21/2023
  • Pre-Service Dementia Care Training For Direct Care Staff 08/22/2023
  • Pre-Service Infection Prevention and Control For Community-Based Care 08/23/2023

Timeline

Caregiver

The Cottages Senior Living
08.2023 - Current

Shift Leader

Carl's Jr
06.2017 - 08.2023

Health Administration

David Douglas High School

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