Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Roxana Rodriguez

Roxana Rodriguez

432 Custer Rd , Hayward ,CA

Summary

Dynamic and results-oriented Sales Assistant with a proven track record at Valliani Jewelers, enhancing sales through exceptional customer service and relationship-building. Skilled in Microsoft applications and cash drawer management, adept at team supervision and inventory management. Demonstrated ability to learn new technologies swiftly, ensuring seamless integration and store performance improvement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Assistant

Valliani Jewelers
08.2022 - Current
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Managed efficient cash register operations.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend, and holiday shifts.

Cashier Assistant

Woodland Market
03.2022 - 08.2024
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Worked with other associates to support cashiers and management needs.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.

Lead Sales Associate

Havanatur Tour and Travel
04.2019 - 08.2024
  • Performed inventory control procedures to manage stock.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

Bachelor Of Arts In English And Spanish -

University of Havana
Havana, Cuba
07.2021

Skills

  • Customer needs assessment
  • Microsoft applications proficiency
  • Team supervision
  • Cash handling accuracy
  • Credit analysis
  • Loan processing
  • Professional networking
  • Financial product sales
  • Transaction processing
  • Financial planning
  • Strong problem solver
  • Training staff
  • Social media savvy

Languages

Spanish
Native or Bilingual
English
Full Professional

Certification

Practical Sales Management.

Sales Training Conference: High

Performance Team Specialization

Timeline

Sales Assistant

Valliani Jewelers
08.2022 - Current

Cashier Assistant

Woodland Market
03.2022 - 08.2024

Lead Sales Associate

Havanatur Tour and Travel
04.2019 - 08.2024

Bachelor Of Arts In English And Spanish -

University of Havana

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Roxana Rodriguez