Roxana Rodriguez Perez

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Collected room deposits, fees, and payments.
• Referral and Authorizations for Medical Procedures

• Educated clients about health insurance coverage options, benefits and costs.
• Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
• Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
• Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.

Treat patients of all ages