My goal is to become associated with a reputable company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Hi, I’m
ROXANA SAMUELS
KISSIMMEE,FL
Summary
Overview
24
years of professional experience
Work History
PM Pediatrics
Medical Assistant Externship
01.2024 - 02.2024
Job overview
- Prepared treatment rooms for patient examinations, showed patients to examination rooms, collected laboratory specimens, documented drug refills, explained treatment procedures to patients, cleaned and sterilized instruments, recorded patients' medical history
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Vitas Healthcare Corporation East
Home Health care/ HHA/CNA
03.2023 - 02.2024
Job overview
- Supported patients and preserved their quality of life, ensured a clean and safe environment, improved patient outlook and daily living
- Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Increased patient satisfaction levels by consistently going above-and-beyond in providing exceptional care tailored to individual preferences.
Focus Family Care
HHA/CNA
03.2022 - 03.2023
Job overview
- Greeted and supported patients with daily needs, ensured patient comfort, notified health group of any changes or concerns
Star Contact
Customer Service
01.2000 - 12.2019
Job overview
- Answered incoming calls, helped customers with their concerns, resolved customer issues
- Developed customer service scorecards to measure customer service performance.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
- Provided outstanding customer service.
- Developed a deep understanding of customer service principles and customer service best practices.
Education
Florida Technical CollegeKissimmee, FL
Medical Assistant Technician with an emphasis in X-Ray Diploma
02.2024
University Overview
- First Aid and CPR
- Steri-Safe: Hazardous communication training
- Steri-Safe: Advance HIPAA training
- Home Health Aid training certificate and license
- CAN Certification no license yet
- EKG
- Pharmacology
University of Panama College
Technician with Special Education in English- Diploma
10.2019
University Overview
- Panama Bilingual Teachers Training Workshop
- Outstanding Teaching Techniques
- TESOL Back to the Basics
- Teaching to learn: a declaration of success
- Bridging Language, Heritage, and Culture
- Using technology in the process of EFL learning
- Improvement of the self for improvement of Education
- Heart and Mind: Walking the talk toward improvement
- Program of competitive educational planning books Diplomate
The National University of Panama College
Licentiate of International Relations. Diploma
07.2006
University Overview
- Pedagogical use of new technology in Education I and II
- Let us talk about the statistics of our country
Skills
- EKGs
- Specimen Collection
- Staple/Suture Removal
- Vital Signs
- Throat Cultures
- Front Desk Duties
- Phlebotomy
- Basic Wound Care
- HIPAA Compliance Trained
- Injections
- Pre-Op/Post-Op Care
- Telephone Triage
- Charting/Records Mgmt
- Typing Proficient 35 WPM
- Medical Office, Clinical & Laboratory Procedures
- Instrument Sterilization
- Basic Cardiorespiratory Procedures
- Advanced Fundamentals of Basic X-Ray Machine
- Prescription Refills
- Patient bathing
- Medical Terminology
- Proficient Microsoft Suite
- Medical Terminology in Anatomy & Physiology
- Patient Scheduling
Accomplishments
Accomplishments
- President, Dean's and Perfect attendance award.
- Outstanding GPA 3.64
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Took approximately 10 X-rays per day, 25 Vital, 35EKG, 25 Venipuncture.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Cook and Read books
Cook and Read books
My cooking hobby is making different dishes from scratch, I love the challenge of creating a new flavor and difference sauces, experimenting with different flavors. Also enjoy the process of making different dishes from scratch, it become rewarded to see your dish is finished and tested ready to be shared and enjoy. I think my cooking hobby makes me a better candidate for this job because it show`I'm eager to lean more about this opportunity.
My reading hobby is very interesting because when reading i get transported to the plot of the story, and that make me want to read more to uncover actors scrips at have each scene, reading feed my vocabulary, my grammar structure, it also help me deliver my communication skill, my efficiency, be detailed and oriented at my work station, reading books.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Cook And Read
Cook And Read
I like cook from scratch, including dessert, with cooking it let me be more organize, clean and dedicated
Ilike read different kinds of books like science, fiction, drama romance, novel. Reading increase my vocabulary, grammar structures and my communication skill.
Timeline
Medical Assistant Externship
PM Pediatrics
01.2024 - 02.2024
Home Health care/ HHA/CNA
Vitas Healthcare Corporation East
03.2023 - 02.2024
HHA/CNA
Focus Family Care
03.2022 - 03.2023
Customer Service
Star Contact
01.2000 - 12.2019
Florida Technical College
Medical Assistant Technician with an emphasis in X-Ray Diploma
University of Panama College
Technician with Special Education in English- Diploma
The National University of Panama College
Licentiate of International Relations. Diploma
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