Focused Health care professional, motivated to deliver seamless and pleasant healthcare experience to patients. Offering 3-year background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hi, I’m
ROXANA SAMUELS
Kissimmee,FL
Summary
Overview
30
years of professional experience
Work History
PM Pediatrics1412 West Vine St. Kissimmee Fl 34741, Fl
Medical Assistant Externship
01.2024 - 02.2024
Job overview
- Prepared treatment rooms for patient examinations, showed patients to examination rooms, collected laboratory specimens, documented drug refills, explained treatment procedures to patients, cleaned and sterilized instruments, recorded patients' medical history, 12 Month
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived
Vitas Healthcare Corporation Saint Cloud, WI
Home Health Care/ HHA/CNA
03.2023 - 02.2024
Job overview
- Supported patients and preserved their quality of life, ensured clean and safe environment, improved patient outlook and daily living
- Facilitated communication between patients, families, and healthcare providers by serving as reliable source of information about client''s progress and needs.
- Maintained clean and safe living environment for patients, reducing risk of accidents or infections.
- Increased patient satisfaction levels by consistently going above-and-beyond in providing exceptional care tailored to individual preferences.
- Supported needs of 7 + residents under long-term care
Focus Family CareI 515 Flagger Rd Suite P30 West Palm Beach , FL
HHA/CNA
02.2021 - 03.2023
Job overview
- Greeted and supported patients with daily needs, ensured patient comfort, notified health group of any changes or concerns
- Supported needs of 15+ residents under long-term care.
MEDUCAPanama Rep. of Panama
Science Home room teacher
03.2010 - 12.2019
Job overview
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Star ContactPanama Rep Of Panama Canal , Panama Canal
Customer Service
01.2000 - 11.2009
Job overview
- Answered incoming calls, helped customers with their concerns, resolved customer issues
- Developed customer service scorecards to measure customer service performance.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
- Provided outstanding customer service.
- Developed deep understanding of customer service principles and customer service best practices.
- Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings 100%
- Met customer service objectives by providing superior customer service to English and Spanish-speaking customers
Happy tour Panama Panama Rep Panama Canal
Tour Guide
07.1994 - 07.1998
Job overview
- Managed bookings, reservations and payments for tours.
- Organized and conducted daily tours for groups of up to 30 people.
- Followed safety protocols at all times while guiding guests through the tour areas.
- Maintained knowledge of current events related to tourist locations in order to better inform visitors prior to their arrival.
- Adhered to company policies and procedures when dealing with guest complaints or inquiries.
- Inspected vehicles before each trip departure in order to ensure they were safe for use during the tour.
- Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
- Assisted in the preparation of tour materials including informational handouts, maps, brochures and other documents.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
Education
Florida Technical CollegeKissimmee, FL
Medical Assistant Technician with an emphasis in X-Ray Diploma
02.2024
University Overview
University of Panama CollegePanama Rep Of Panama Canal
Technician with Special Education in English- Diploma from Education
10.2019
University Overview
The National University of PanamaPanama Rep Panama Canal
Licentiate of International Relations. Diploma from Political Science
07.2006
University Overview
Skills
- Greet Patient
- Obtain and prepare Specimen Collection
- Performance on in-office laboratory test and entering results into EMR
- Obtain Vital Sings
- Phlebotomy
- Administrate immunization according to guidelines
- Administrate prescribed medication including oral, injectable, and inhaled
- Fundamentals of Basic X-Ray Machine
- Medical Terminology in Anatomy & Physiology
- Check and review patient EMR, and ensure accurate documentation is available for providers review
- Prepare equipment and room, assist physician during treatment, examination procedures and testing of patient
- Ensure providers orders are carried out
- Patient Scheduling
Accomplishments
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Took approximately 10 X-rays per day.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native language
Spanish
Proficient (C2)
C2
Certification
- Certified Medical Assistant License- 1185936.
- Health home care Aid License - 3339
- CPR AED, Adult, Children,Infant + First Aid (BLS) A2936609
- CNA License-
- Basic X-ray operator License -
- OSHA and HIPAA Certificates
- Phlebotomy
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
Affiliations
- American Society of Safety Professionals
Work Preference
Work Type
Full TimeQuote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
Software
EMR
Google classroom
Goggle Team
Interests
As a Medical assistant I enjoy working with set procedures, routine, and standards
Been compassion for others, help patient when need care and support
Multitasking, staying calm under pressure, communicating effectively
Timeline
Medical Assistant Externship
PM Pediatrics
01.2024 - 02.2024
Home Health Care/ HHA/CNA
Vitas Healthcare Corporation
03.2023 - 02.2024
HHA/CNA
Focus Family Care
02.2021 - 03.2023
Science Home room teacher
MEDUCA
03.2010 - 12.2019
Customer Service
Star Contact
01.2000 - 11.2009
Tour Guide
Happy tour Panama
07.1994 - 07.1998
Florida Technical College
Medical Assistant Technician with an emphasis in X-Ray Diploma
University of Panama College
Technician with Special Education in English- Diploma from Education
The National University of Panama
Licentiate of International Relations. Diploma from Political Science
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