Summary
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Roxana Torcates

Punta Gorda,FL
Roxana  Torcates

Summary

Adept at streamlining shipping processes and enhancing workplace safety, my tenure at Stellarshipments Corp. showcased my ability to significantly reduce shipping errors and improve order fulfillment efficiency. With a keen eye for detail and a commitment to maintaining a well-organized work environment, I excel in both team collaboration and independent problem-solving, ensuring high levels of customer satisfaction and operational excellence.

Work History

Stellarshipments Corp.

Agente De Envios

Job overview

  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
  • Improved shipping efficiency by streamlining packing and labeling processes.
  • Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
  • Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
  • Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
  • Participated in regular safety training sessions, maintaining a secure working environment for all team members.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Implemented innovative packaging solutions, minimizing product damage during transit.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Sorted and delivered materials to different work areas and staff.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Conducted research to address shipping errors and packaging mistakes.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Enhanced overall productivity by maintaining a well-organized and efficient work area.
  • Ensured compliance with relevant regulations, including proper documentation for international shipments.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.

Coty Cosmetics

Engraving Specialist

Job overview

  • Managed multiple projects simultaneously while maintaining strict deadlines and quality standards.
  • .Proactively addressed potential issues during project planning phases, mitigating risks associated with tight deadlines or challenging specifications.
  • Assisted in the selection of appropriate materials and equipment for optimal engraving results.
  • Collaborated with design team to create intricate custom engravings for high-profile clients.

Plenti Services

Housekeeping

Job overview

  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
  • Improved shipping efficiency by streamlining packing and labeling processes.
  • Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
  • Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
  • Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
  • Participated in regular safety training sessions, maintaining a secure working environment for all team members.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Implemented innovative packaging solutions, minimizing product damage during transit.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Sorted and delivered materials to different work areas and staff.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Conducted research to address shipping errors and packaging mistakes.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Enhanced overall productivity by maintaining a well-organized and efficient work area.
  • Ensured compliance with relevant regulations, including proper documentation for international shipments.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.

Education

University Central of Venezuela
Caracas - Venezuela

Bachelor from Estudios Internacionales

Skills

  • Shipping and receiving
  • Workplace cleanliness
  • Warehouse safety
  • Shipping procedures
  • Loading and unloading
  • International shipping
  • Materials transportation
  • Labeling accuracy
  • Order management
  • Materials transport
  • Safety and compliance
  • Order logging
  • Inventory cycle counting
  • Stock control
  • Load preparation
  • Shipment troubleshooting
  • Teamwork and cooperation
  • Self-motivated and independent
  • Attention to detail
  • Effective communication
  • Punctual and reliable
  • Time management
  • Package handling
  • US Driver's license
  • Load planning
  • Interpersonal skills
  • Delivery scheduling
  • Freight coordination
  • Receiving procedures
  • Box and container packing
  • Freight labeling
  • Shipment inspection
  • Shipment planning
  • Product and materials sorting

Languages

French
Professional Working
Español
Native or Bilingual
English
Limited Working
Italiano
Elementary

Timeline

Agente De Envios

Stellarshipments Corp.

Engraving Specialist

Coty Cosmetics

Housekeeping

Plenti Services

University Central of Venezuela

Bachelor from Estudios Internacionales
Roxana Torcates