SPSS Data Analytics Management
Roxana Zavala
MPH
Woodbridge,VA
Summary
Dedicated Public Health professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Assists with projects, campaigns and special events. Proficient in gathering public health data, updating spreadsheets and writing internal and external communications to support and enhance organizational objectives. Committed Health promoter experienced in reaching families and communities to teach the importance of healthy choices. Created, distributed and explained educational materials regarding public health concerns. Effective at developing classes and materials to educate community members on chronic disease management and health improvement strategies. Versed in available resources with skill in supporting individuals navigating healthcare programs. Positive, upbeat and friendly with good relationship-building and conflict resolution skills.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Dental Assistant
DC Endodontics
Washington, United States
10.2007 - Current
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Managed office schedules and calendars to coordinate administrative planning and execution.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
- Documented patient dental health information, medical history and vital signs for future reference.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Explained treatment procedures and instructed patients on home care guidelines.
- Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
Surgical Lab Technician
WISE
Sterling, VA
02.2012 - 07.2016
- Tracked collected specimens by initialing, dating and noting times of collection.
- Oversaw items in inventory and reordered before supplies diminished.
- Calibrated and maintained instruments to keep equipment fully operational.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Set and oversaw quality assurance guidelines for laboratory work.
- Resolved problems, improved operations and provided exceptional service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Used coordination and planning skills to achieve results according to schedule.
Education
Bachelor of Science - Healthcare Management
Liberty University
Lynchburg, VA 09.2016 - 05.2020
Master of Public Health - Health Promotion
Liberty University
Lynchburg, VA 09.2020 - 08.2022
Skills
Strong manual dexterity
Infection control proficiency
Patient intake procedures
Insurance billing
Patient relations
Electronic Charting
Team collaboration
Data confidentiality measures
Google Workspace
Bilingual in English and Spanish
Chronic illness understanding
Public outreach
Community-based resources
Informational materials
Schedule Coordination
Cultural Awareness
MS Office
Dependable and Responsible
Teamwork and Collaboration
Dental radiography
Patient data gathering
Dental staff assistance
Oral surgery
Additional Information
· Public Health
· Program Evaluation
· Global Health
· Epidemiology
· Community Health
· Program Development
· Prevention
· Health Communication
· Health Education
.Health Promotion
Software
NVIVO
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Certification
RDA - Registered Dental Assistant
Internship
MPH Practicum was done with Tu Consultor De Salud from May 09, 2022, to August 12, 2022. My project was based on Increasing Access to Healthcare for the Hispanic Community in South Florida (Miami-Dade, Broward, and Palm Beach Counties).
- The project completed during the practicum was to create two presentations for the Hispanic community on how to access health services and the importance of taking care of their health.
- I input data from the previous workshops into Excel and analyzed the data to see what health issues were common in the community.
- Create ads to promote health on social media.
- It was possible to increase attendance in the workshops by 50%.
Timeline
Master of Public Health - Health Promotion
Liberty University
09.2020 - 08.2022
Bachelor of Science - Healthcare Management
Liberty University
09.2016 - 05.2020
RDA - Registered Dental Assistant
03-2015
Surgical Lab Technician
WISE
02.2012 - 07.2016
Dental Assistant
DC Endodontics
10.2007 - Current