Roxane Brady
Children's Ministry Director
Palmetto Bay,FL
Summary
Respectful and charming in relating to people of all religious, economic and cultural backgrounds. Enthusiastic about building strong community relationships and providing high-quality religious education services. Children's Leader with 12 years of experience in early childhood development and teaching. Coordinated with director and parents to build robust curriculum and lesson plans. Provided children with safe and caring environment, putting children and parents at ease.
Overview
21
21
years of professional experience
Work History
Children's Ministry Director
Christ Fellowship
Palmetto Bay, FL
03.2014 - Current
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Created and maintained safe and nurturing environment for children.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Supervised children from birth to fifth grade.
- Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
- Vetted volunteers and interested parties for criminal history or issues risking children.
- Conducted safety and wellness inspections of facilities and sanitized toys and surfaces.
- Offered individual attention for children dealing with learning, emotional or home problems.
- Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues.
- Identified and recruited potential volunteer workers.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Directed pre-school, toddler and infant services to provide comprehensive family support.
- Adapted classroom plans to support needs of children with special learning requirements.
Merchandising Manager
Banana Republic
Miami, FL
08.2011 - 07.2014
- Oversaw inventory counts daily to maintain stock records and account for shrinkage.
- Organized meetings for up to 16 staff members to discuss upcoming promotions, key strategies and tasks.
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Optimized store displays and appearance via strategic merchandising.
- Maintained point of sale (POS) system by inputting accurate inventory information.
Customer Service Lead
Banana Republic
Miami, FL
04.2009 - 08.2011
- Greeted customers and listened closely to problems described to determine solutions.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Trained, oversaw and mentored new team members to strengthen performance and job expertise.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Resolved customer service issues using company processes and policies and provided updates to customers.
Office Manager/Personal Assistant
Dacia Wiegandt
Miami, FL
02.2002 - 04.2009
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Interacted with customers by phone, email or in-person to provide information.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Answered high volume of phone calls and email inquiries.
Education
Bachelor of Science - Elementary Education
Florida State University
Tallahassee, FLSkills
- Dietary Needs
- Spiritual Care
- Christian Education
- Community Events
- Organizing and Categorizing
- Mail Sorting and Distribution
Timeline
Children's Ministry Director
Christ Fellowship
03.2014 - Current
Merchandising Manager
Banana Republic
08.2011 - 07.2014
Customer Service Lead
Banana Republic
04.2009 - 08.2011
Office Manager/Personal Assistant
Dacia Wiegandt
02.2002 - 04.2009
Bachelor of Science - Elementary Education
Florida State University
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