Roxann Baham
Olney,MD
Summary
Hardworking Environmental Service Housekeeper with strong record of quality, efficient work. Achieves daily cleaning targets by using good planning and prioritization skills. Jumps in quickly to handle messes, disinfect rooms and complete special task.
Dedicated law enforcement professional with more than 15 years managing security teams and law enforcement officers. Personable leader comfortable interacting with people from diverse cultures and backgrounds.
Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations.
Overview
26
26
years of professional experience
Work History
Housekeeper
MedStar Montgomery Medical Center
Olney, MD
08.2025 - Current
- Assisted in inventory management by tracking supplies and reporting shortages to supervisors.
- Implemented time-saving techniques to optimize daily cleaning schedules and enhance productivity.
- Developed and maintained positive relationships with clients through excellent service delivery.
- Collaborated with team members to improve workflows and address maintenance issues promptly.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Environmental Services Housekeeper
Doctors Community Hospital
Lanham, MD
01.2021 - 07.2025
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained cleanliness and organization of assigned areas to meet high standards of hygiene.
- Performed deep cleaning tasks, ensuring thorough sanitation of restrooms and communal spaces.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
Environmental Services Housekeeper
Washington Hospital Center
Washington, DC
06.2018 - 01.2020
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Security Officer
US Security Associates
Washington, C
03.2018 - 02.2019
- Emergency Planning & Response
- Identify, assess, and handle unusual incidents by investigating all complaints, accidents, and general disturbances
- Provide comprehensive and effective unusual incident reports and correspondence for essential personnel
- Continuously patrol common areas to deter possible infractions
- Assist in communication procedures for safety monitoring, planning, and response
- Supervision & Team Coordination
- Assign daily tasks to other security personnel for ground coverage and patrolling
- Coordinates and conduct site specific trainings; review incident reports and documentation Reconciles security logs against shift responsibilities and patrols
- Ensures the security of identified areas and or facilitates at designated periods as required by assignment
- Surveillance & Personnel Protection
- Preserve security and integrity of the site by maintaining strict access control regulations
- Use CCTV Surveillance monitors to screen incoming and outgoing personnel and visitors of the facility
- Investigate disturbances and detain any prohibited/unwarranted guest until authorities arrived
- Communicated with facility supervisors and management regarding barred guest and or unusual incidences
Security Officer
Security Services of America
Washington, DC
01.2016 - 11.2017
- Guarded restricted areas to prevent unauthorized entry.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
Security Officer
Allied Barton Security Service
Washington, C
09.2014 - 12.2015
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Security Officer
Revel Security
Washington, DC
03.2012 - 04.2015
- Responded to alarms and disturbances to maintain safety.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Security Officer
Remote Surveillance Technology Solutions
Washington, DC
04.2000 - 03.2002
- Searched individuals and baggage for devices, weapons and other prohibited items.
- Monitored premises and recorded activity in daily officer reports.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
Education
U.S. Security Associates Inc, Security Officer License -
04.2020
DC Customer Service Training Certification -
02.2018
Diploma -
Ballou Senior High School, Associates
Washington, D.C. Washington06.1997
Skills
Cleaning and sanitizing
Soiled linen removal
Linen laundering
Polishing surfaces
Dusting
Restroom detailing
Interior and exterior cleaning
CCTV surveillance
First aid and CPR certified
Interior and exterior patrol
Shift work experience
Report writing
Teamwork
Housekeeping
Customer service
Health and safety compliance
Timeline
Housekeeper
MedStar Montgomery Medical Center
08.2025 - Current
Environmental Services Housekeeper
Doctors Community Hospital
01.2021 - 07.2025
Environmental Services Housekeeper
Washington Hospital Center
06.2018 - 01.2020
Security Officer
US Security Associates
03.2018 - 02.2019
Security Officer
Security Services of America
01.2016 - 11.2017
Security Officer
Allied Barton Security Service
09.2014 - 12.2015
Security Officer
Revel Security
03.2012 - 04.2015
Security Officer
Remote Surveillance Technology Solutions
04.2000 - 03.2002
U.S. Security Associates Inc, Security Officer License -
DC Customer Service Training Certification -
Diploma -
Ballou Senior High School, Associates