Roxann Cervantes
Maricopa,AZ
Summary
Attentive and creative professional passionate about helping young children develop emotional, social and educational skills. Familiar with developmentally appropriate activities and experienced by providing nurturing environments conducive to learning. Promote physical, emotional and social health to complement academic progress.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Old Navy
Phoenix, AZ
11.2024 - Current
- Assisted customers by greeting them at the entrance.
- Resolved client issues with professionalism.
- Marketed promotional prices to drive additional purchases.
- Demonstrated knowledge of store products and services.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Opened conversation with customers to identify assistance level.
Preschool Teacher
The Learning Experience
Phoenix, AZ
06.2023 - Current
- Encouraged critical thinking skills through problem solving activities.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
- Adapted instructional methods based on individual student needs.
- Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
- Attended professional development workshops to stay current on educational trends.
Optometric Technician
Americas Best Contacts And Eyeclasses
Phoenix, AZ
09.2021 - 04.2023
- Supported optometrist during advanced procedures including glaucoma testing.
- Managed billing process to ensure accurate payment collection.
- Contacted insurance companies to verify coverage information prior to treatment.
- Ensured that all medical equipment was functioning properly before use.
- Conducted vision screenings using automated refraction technology.
Medical Receptionist
Alevea Mental Health
Tempe, AZ
01.2021 - 06.2021
- Managed and resolved queries from both patients and medical offices.
- Generated charts for new patients, verifying the accuracy of all required documentation.
- Entered insurance, demographics and health history into patient database.
- Organized patient appointments and ensured timely follow-ups.
- Ensured smooth patient operations through high-quality administrative and customer service assistance.
- Managed regular duties, ensuring clear dialogue with doctors and medical staff.
Education
Behavioral Sciences
Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ05-2027
High School Diploma -
Mountain Point High School
Phoenix, AZ05-2020
Skills
- Certified First Aid/CPR
- Volunteer Experience: Feed My Starving Children
- Professional Communication Skills
- Effective Team Collaboration
- Strong Leadership Abilities
- Proficient in Computer Software
Timeline
Retail Sales Associate
Old Navy
11.2024 - Current
Preschool Teacher
The Learning Experience
06.2023 - Current
Optometric Technician
Americas Best Contacts And Eyeclasses
09.2021 - 04.2023
Medical Receptionist
Alevea Mental Health
01.2021 - 06.2021
Behavioral Sciences
Maricopa Community Colleges, South Mountain Community College
High School Diploma -
Mountain Point High School
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