Roxann Kuhnert
Yreka,CA
Summary
Dedicated and highly motivated executive professional with seven years of experience in non-profit management. Possess five years of economic development experience and twenty-two years financial industry experience with nineteen years in real estate finance. An adaptable leader who leverages knowledge and experience to implement plans that boost organizational exposure and growth. Acknowledged for strategically solving problems, using balanced judgment on critical projects, and delivering on-time, high-quality work. Collaborative communicator with outstanding interpersonal skills adept at establishing successful, profitable partnerships and building effective client relationships.
Overview
13
13
years of professional experience
Work History
Senior Specialist
Department Of Housing & Community Development
Sacramento, CA
03.2022 - Current
- Supported department leadership in implementing new policies, procedures and controls by collaborating with internal and external stakeholders including housing developers, state legislators, legal affairs, and California citizens experiencing homelessness for 5 state programs.
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted Tribal needs and worked collaboratively with Technical Assistance contractor to assist Tribes to apply for funding with 7 Tribes currently working towards application submission.
- Development of process maps and job aides for staff.
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
- Co-managed monitoring of work provided by consultant firm providing technical assistance.
Staff Services Manager I- CDBG Program
Department Of Housing & Community Development
Sacramento, CA
05.2020 - 03.2022
- Documented business processes and analyzed procedures to align with changing business needs.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Incorporated employee feedback to improve processes and strategize long-term business plans.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Managed federal pass-through program that was specifically targeted to benefit low-income households.
- Developed process maps for various tasks.
- Reviewed grant applications.
- Completed HUD NEPA and Duplication of Benefits training as well reviewed grant applications for NEPA compliance and HUD Duplication of Benefits requirements.
- Oversaw consultant contract for economic development.
- Developed and implemented new CDBG-CV program, funding approximately 200 applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
- Collaborated with team members to achieve target results
- Increased customer satisfaction by resolving issues
Housing & Community Development Representative II
Department Of Housing & Community Development
Sacramento, CA
03.2019 - 05.2020
- Created Notices of Funding Availability for HCD's Mobile Home Replacement and Resident Ownership Program, Joe Serna, Jr. Farmworker Grant Program and Community Development Block Grant Program.
- Assisted in community outreach efforts as part of Consolidate Plan development.
- Presented program information through various platforms including in-personal workshops, virtual meeting platforms like Zoom and Teams as well as 1:1 technical assistance to external stakeholders.
- Assisted in resolution of HUD monitoring findings.
- Assisted in guideline development.
Executive Director
Del Norte Economic Development Corporation
Crescent City, CA
10.2016 - 01.2019
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Supervised writing of all grant applications and checked information for accuracy prior to submission.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Recruited new members by networking at community events and distributing promotional materials to attendees.
- Developed annual budgets, five-year strategic plan, annual action plans and standard operating procedures.
- Obtained additional funding from USDA-RD and EDA to fund 15 small businesses.
Loan Administrator
Del Norte Economic Development Corporation
Yreka, CA
10.2016 - 01.2019
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans for start up businesses.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Compiled closing packages for drafting and presentation accuracy.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Assessed aging accounts and initiated collection strategies based on conditions.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Originated approximated 30 small business loans and funded 25 of those.
Chief Executive Officer
Curry County Board Of Realtors
Brookings, OR
12.2010 - 03.2016
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Education
Psychology
Metropolitan State University
Saint Paul, MNSkills
- Communications Strategies
- Policy Development & Implementation
- Grants Management
- Federal Procurement
- HUD NEPA requirements
- Process Mapping and Job Aide Creation
- Grant Writing
- Application Review
Software Proficiencies
- CAPES
- eCivis
- IDIS
- VISIO
- Word
- Excel
- Acrobat Adobe
Timeline
Senior Specialist
Department Of Housing & Community Development
03.2022 - Current
Staff Services Manager I- CDBG Program
Department Of Housing & Community Development
05.2020 - 03.2022
Housing & Community Development Representative II
Department Of Housing & Community Development
03.2019 - 05.2020
Executive Director
Del Norte Economic Development Corporation
10.2016 - 01.2019
Loan Administrator
Del Norte Economic Development Corporation
10.2016 - 01.2019
Chief Executive Officer
Curry County Board Of Realtors
12.2010 - 03.2016
Psychology
Metropolitan State University