Roxann Moreno
Mesa,AZ
Summary
Detail-oriented and dependable professional with strong background in purchasing, inventory control and customer service.
Ability to handle multiple projects simultaneously with a high degree of accuracy. Considered valuable asset to any team.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Junior Buyer
Foresight Technologies Inc.
08.2022 - Current
- Computed and created purchase orders based on sales orders, and future forecast/demand, verify purchase requisitions and expedite PO's from beginning to end.
- Prepared detailed reports to highlight inventory levels, purchase orders and discrepancies.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Built long-term supplier relationships with Suppliers to establish quality and competitive pricing.
- Communicated with Suppliers regarding inventory needs and negotiated prices to maintain profit margins.
- Assist in developing reports to collect MRP data.
Purchasing Expeditor
Foresight Technologies Inc.
04.2021 - 08.2022
- Monitor production demands and work closely with Suppliers to expedite and realign material dock dates to meet Production start dates.
- Purchase office and shipping box supplies.
- Review purchase order acknowledgments to amend pricing, promised dock dates and quantities.
- Inspected inventory to identify shortages, replenish supply and maintain consistent stock to required dates.
- Prepared and maintained comprehensive expedite/MRP reports to highlight production developments for management review.
- Created and implemented tracking systems to monitor progress and meet deadlines.
HR Assistant
Foresight Technologies Inc.
08.2020 - 04.2021
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies.
- Oversaw and managed hiring process and assisted human resources.
- Supported coordination of benefits open enrollment activities and process.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Teller Service Representative
BMO Harris bank
01.2019 - 08.2019
- Process customer transactions that involve withdrawals, deposits, official checks, and cash exchanges
- Collect all necessary documentation with each transaction
- Pay attention to detail with each transaction to identify risk and suspicious activity
- Create referrals and refer customers over to personal bankers as needed
- Provide the best customer experience with professionalism and knowledge of products
- Attend branch meetings to discuss and proactively set goals to meet quarterly objectives
- Balance cash drawer, vault and TCR at the end of day.
Dispatcher
Silverado Stages
09.2017 - 12.2018
- Silverado Stages, pHOENIX, az
- Check in drivers each day to confirm scheduled charter runs for current and following day
- Assist drivers with bus breakdowns, accidents and towing needs
- Communicate with internal mechanics, sales, schedulers and management to assist with issues and inform of changes
- Keep clients up to date on any delays or issues
- Track drivers using GPS to ensure they stay on track following strict arrival and leave times
- Provide manifests, work tickets and additional paperwork as needed
- Record driver’s hours of service, down time, and drive time to comply with DOT regulations.
Customer Service Representative
Cintas Fire Protection
01.2018 - 10.2018
- Coordinate with current and new customers each month to schedule annual inspections for fire protection needs
- Strategically plan inspections, repairs and new installs on calendars for ten CORE technicians
- Schedule third party electricians and order equipment needed to successfully complete the scope of work being performed
- Answer inbound calls from customers, with the highest level of customer service by providing a one call resolution
- Provide quotes, pricing and contract data to customers for approval
- Submit leads for potential customers to sales representatives for follow through
- Maintain a safe work environment and Identify any unsafe situations
- Actively contribute to the on-time percentage goal of 92% for Cintas Fire, location D53
- Apply the NFPA (National Fire Protection Association) codes and standards and educate customers to the requirements.
OS&D Coordinator
Swift Transportation
03.2016 - 09.2017
- Coordinate with customers in order to receive disposition for freight in regard to overages, shortages, damages, wrong product and PO issues
- Monitor freight disposition; verify submitted macros are complete and information is accurate
- Work with third party rework facilities to assist with restacks and shifted loads
- Contact drivers to gather detailed information (description of product, location, damage report and information for consignee) regarding refused freight as well as to minimize wait time and control potential claim costs
- Provide rate quotes to shippers for approval
- Flag loads for billing and follow through until payment is received
- Collect payment once paid and apply to Cargo recovery
- Collected over 100,000 in recovery for the year of 2017.
Customer Service Representative
Swisher Hygiene Inc.
10.2014 - 03.2016
- Process requests received from Customers, Distributors, Area Directors and Account Managers
- Prepare customer and distributor invoices for billing
- Prepare shipping documents needed for Freight and obtain freight carrier shipping quotations
- Arrange freight for pick up and deliveries to accounts
- Provide proof of deliveries and issue credits as needed to accounts
- Review invoices and make corrections as needed to ensure inventory is accurate
- Prepare and process requisitions and purchase orders from buyers from US Foods, Shamrock Foods, Sysco Foods, Fulton and Nicholas & Co.
Education
Financial Planning
Liberty University
Lynchburg, VA2022
High School Diploma -
Phoenix Job Corps
Phoenix2009
Skills
- Purchasing Strategies
- Relationship Building
- Supplier Coordination and Relations
- Continuous Process Improvements
- Forecasting and Strategizing
- Commitment to excellent Customer Service
- Multi-Tasking Strength
- Self-disciplined
- Effective communicator
- Time management
- Cash handling
- Advanced in Outlook and Microsoft applications
Certification
- Certified Business Administrator, Phoenix Job Corps, 2009
Timeline
Junior Buyer
Foresight Technologies Inc.
08.2022 - Current
Purchasing Expeditor
Foresight Technologies Inc.
04.2021 - 08.2022
HR Assistant
Foresight Technologies Inc.
08.2020 - 04.2021
Teller Service Representative
BMO Harris bank
01.2019 - 08.2019
Customer Service Representative
Cintas Fire Protection
01.2018 - 10.2018
Dispatcher
Silverado Stages
09.2017 - 12.2018
OS&D Coordinator
Swift Transportation
03.2016 - 09.2017
Customer Service Representative
Swisher Hygiene Inc.
10.2014 - 03.2016
Financial Planning
Liberty University
High School Diploma -
Phoenix Job Corps
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