Summary
Overview
Work History
Education
Skills
Timeline
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ROXANNA CANALES

Spring,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Resident Service Coordinator

One Lakes Edge
07.2020 - Current
  • Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
  • Improved overall community atmosphere by organizing social events for residents.
  • Promoted resident safety by conducting regular property inspections to identify potential hazards or maintenance issues.
  • Managed successful lease renewals by maintaining open lines of communication between residents and property management staff.
  • Increased resident retention rates through consistent follow-up on service requests and proactive problem-solving efforts.
  • Led regular staff meetings to ensure clear communication of goals, responsibilities, and updates within the team.
  • Collaborated with maintenance teams to expedite repairs or improvements that positively impacted quality-of-life standards within the community.
  • Generated employee's schedule

Pre-k Teacher

Little Scholars Academy
03.2019 - 07.2020
  • Develop activities that are fun and educational for young children
  • Instruct young children in rules of conduct and learning new tasks
  • Select the appropriate teaching method and adapt to children’s learning styles
  • Communicate with children and parents
  • Patience and compassion suitable for working with young children.

Receptionist

Fred Haas Toyota World
09.2016 - 03.2019
  • Answer phone calls, make transfers and provide information for customers and vendors while striving to minimize hold time
  • Keep track of service, sales and management personnel that check in/out of the premises to handle phone calls properly
  • Greet incoming guests promptly and with a smile
  • Notify parties when guest is waiting
  • Perform administrative duties, as assigned
  • Manage and maintain License Plate accountability
  • Assist service and sales staff in contacting customers whose vehicles have been completed
  • Maintain assigned workspace in an organized and clean manner
  • Maintain high ethical standards in all actions
  • Always maintain professional appearance.

Office Assistant

Children’s Universe
05.2013 - 09.2016
  • Meet the emotional, social, physical, and cognitive needs of each child
  • Coordinate field trips
  • Provide input for bi-annual assessment of children's development
  • Encourage assistants to contribute to curriculum planning
  • Maintain daily open communication with parents
  • Maintain confidentiality
  • Report any suspect abuse to supervisor
  • Arrange a classroom environment in accordance to program goals and philosophy
  • Maintain a safe and healthy environment
  • Inspect and replace damaged or lost materials
  • Attend in-service and staff meetings
  • Keep all appropriate records such as shot records, attendance, and timesheets
  • Meet all applicable licensing regulations
  • Supervise assistants, aides, and volunteers in the classroom.

Education

Creative Trainers and Consultants

Child Development Certification

Oak Brook Baptist High School
01.2000

Skills

  • Ten years of Customer Service
  • Good interpersonal and communication skills
  • Proficient in MS Word, Excel, and Outlook
  • Type 50 wpm
  • Facility Management
  • Time management
  • Event planning
  • Familiar with Renewals
  • Vendor management
  • Fair housing regulations
  • Property Management

Timeline

Resident Service Coordinator

One Lakes Edge
07.2020 - Current

Pre-k Teacher

Little Scholars Academy
03.2019 - 07.2020

Receptionist

Fred Haas Toyota World
09.2016 - 03.2019

Office Assistant

Children’s Universe
05.2013 - 09.2016

Creative Trainers and Consultants

Child Development Certification

Oak Brook Baptist High School

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ROXANNA CANALES