Summary
Overview
Work History
Education
Skills
Timeline
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Roxanna Ford

Summary

Experienced Clerk with exceptional typing and data entry abilities. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Professional and knowledgeable office clerk offering fifteen plus years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Dedicated with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Deputy Clerk

Nueces County
08.2019 - Current
  • Provide customer service to the general public as well as District Attorney, County Attorney, Probation, Sheriff's Office and multiple law enforcement agencies.
  • Data entry and filing of court documents submitted via EfileTexas.gov,, Email, Fax and over the counter by defense attorney's, District Attorney's office, Probation into Odyssey.
  • Preparation of case files for both county and district courts. Establishing cause numbers and assigning court for new cases for the District Attorney.
  • Issuing of Motion to Revoke Probation warrants, witness and victim subpoena's requested by the state or defense attorneys.
  • Data entry of State Jail and TDC judgments for Jail Coordinator.
  • Filing of No Charges, No Bill by Grand Jury.
  • Entering of warrant and subpoena returns after service has been executed and adding of service fees into odyssey.
  • Assistance of record history and providing information of pending cases via telephone and or in person.
  • Assist with filing of Grand Jury Indictments.
  • Assist with new hire training as well as other duties assigned.

Deputy County Clerk

Nueces County
11.2015 - 08.2019
  • Processed defendant applications to establish payment agreement for court costs and fines.
  • Interviewed defendant, verified income and other expenses listed on defendants application for payment agreement if unable to pay in full.
  • Data entry of application and court documents via county's case management system.
  • Monitored defendant's case file to ensure compliance of payment agreement.
  • Notified defendant via telephone/ automated dialer and mail when accounts became delinquent.
  • Balanced receipts and ran daily and monthly collection reports.


Receptionist

Friedrich Air Conditioning
07.2008 - 11.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Organized, maintained and updated information in computer databases.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Education

GED -

Northside Learning Center
San Antonio, TX

Skills

  • Ability to understand and follow instructions while establishing and maintaining effective relationships with other employees and general public
  • Proper use of grammar and spelling
  • Basic math skills
  • Basic computer skills, use of spreadsheets and various office equipment such as copy, fax and scanning machines as well as telephone
  • Organizational and time management skills
  • Verbal and written communication skills
  • Self motivated, reliable and punctual
  • Service oriented, flexible and adaptable
  • Team collaboration
  • Data entry
  • Customer satisfaction
  • Detail oriented

Timeline

Deputy Clerk

Nueces County
08.2019 - Current

Deputy County Clerk

Nueces County
11.2015 - 08.2019

Receptionist

Friedrich Air Conditioning
07.2008 - 11.2015

GED -

Northside Learning Center

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Roxanna Ford