An energized Community Coordinator who currently works a Temp contract with The New York Department of Education (DOE) with strong organizational and interpersonal skills. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Detail-oriented team player. Ability to handle multiple projects simultaneously with a high degree of accuracy and deadline driven.
Overview
9
9
years of professional experience
Work History
COMMUNITY COORDINATER - Temp
Department Of Education (Temp-contracted)
01.2024 - Current
Serves as an liaison for families and students with shelter-based staff, school administrators, guidance counselor(s), attendance teacher(s), the Office of Pupil Transportation, and other support personnel, facilitating referral to school- and shelter-based supports (e.g., access to public benefits, attendance improvement and academic achievement, mental health supports, and other needed services)
Collects, organizes, and synthesizes information on assets and needs of the school and its students affected by homelessness
Connects school communities to other community resources including but not limited to: medical, mental health, food pantries,, transportation
Acts in alignment with school leadership, identifies supports and resources from community and citywide partners to expand supports, resources and information for students and families
Resolves escalated student or family challenges, particularly regarding student transportation, school placement and registration, mid-year transfers, documentation of housing status, and other related issues
Conducts shelter, hotel or home site visits with families to share information about important services and supports and ensure that basic necessities (e.g., school material, transportation and supplementary educational services) are readily available
Facilitates trainings for school, hotel, and shelter-based staff on using trauma informed approaches to recognize support and refer students affected by housing instability to coordinated service
Records and monitors information in relevant data systems to ensure accurate transmittal and to improve referral to tailored supports.
Registered Medical Assistant Technician
Citymd -Bensonhurst -Brooklyn, NY
10.2022 - 04.2023
Assisting the physician with patient care and medical procedures within the Medical Assistant (MA) scope of practice, rapid strep, UA, EKG, procedure set ups, etc
Ensuring Department of Health (DOH) compliance of site lab and exam rooms which may include but is not limited to logbook maintenance, checking for expired medications and supplies, proper handling of specimen etc
Ensuring the site is fully stocked with supplies
Helping maintain a clean, courteous, and professional working environment
Providing compassionate care to our patients Assisting with training and acclimation of new hire Mas Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Registered Medical Assistant Technician
Park Slope Cardiology PC
05.2018 - 07.2021
Performed Pharmacological Nuclear stress test and Treadmill Nuclear Stress test
Place Heart Monitors and explained step by step instructions
Prioritized patient safety, satisfaction, and clinical outcomes in day-to-day activities
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
Educated patients about medications, procedures and physician's instructions
Organized charts, documents and supplies to maintain team productivity
Secured patient information and maintained patient confidence by completing and safeguarding medical records
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes
Collaborated with local pharmacies to resolve and clarify issues with patient medication
Efficiently performed insurance verification and pre-certification and pre-authorization functions
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
Followed principles of asepsis and infection control to meet patient safety guidelines
Administered rapid tests for COVID and strep to help clinical staff assess conditions
Kept facility stocked with necessary supplies, equipment and instruments
Verified appointment times with patients, preparing charts, pre-admission and consent forms
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Certified Clinical Medical Assistant
Advanced Varicose and Vein Treatments
10.2017 - 05.2018
Scheduled appointments for patients via phone and in person
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
Organized charts, documents and supplies to maintain team productivity
Secured patient information and maintained patient confidence by completing and safeguarding medical records
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
Followed principles of asepsis and infection control to meet patient safety guidelines.
Clinical/ Front Desk
Shahla S Mallick Medical PC
10.2015 - 10.2016
Used Practice Fusion software to process patient payments and update accounts
Educated patients about medications, procedures and physician's instructions
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles
Prepared blood-collecting equipment to draw blood and safely store and transport samples
Assisted medical care providers by aiding with routine and specialized procedures, administering medication and performing vein closures, phlebectomies.
Education
High School Honor Regents Diploma Obtained -
Clara Barton High School
Registered Medical Assistant -
American Registry of Medical Assistants
04.2021
CPR And AED Training -
Frontline Health
04.2021
Medical Office Assistant Program- Certificate Obtained With Honors -
Franklin Career Institute
10.2015
High School Diploma -
Clara Barton High School
08.2008
Skills
Knowledge of McKinney Vento regulations and their application to school environments
Bilingual skills
Strong skills in relationship management and project implementation
Strong written and oral communication skills
Strong facility with Excel; expertise knowledge of other Microsoft Office applications, eg, Word, Outlook, and PowerPoint
Ability to work collaboratively and demonstrate strong relationship-building skills
Deadline driven
Familiarity with community-based programs serving homeless youth and families and related youth development programs
Experience working in school-based settings, with knowledge about trauma informed strategies, nonprofit student support services, and youth development approaches
Ability to work effectively with school aged youth, educators, families, and communities from a wide range of cultural, social, and economic backgrounds
Understanding of the social-emotional needs of students in temporary housing and of trauma-informed practices
Oral and writing communication
Telephone Etiquette
Partnership Development
Fundraising strategies
Written and verbal communication
Proficient in [Software]
Timeline
COMMUNITY COORDINATER - Temp
Department Of Education (Temp-contracted)
01.2024 - Current
Registered Medical Assistant Technician
Citymd -Bensonhurst -Brooklyn, NY
10.2022 - 04.2023
Registered Medical Assistant Technician
Park Slope Cardiology PC
05.2018 - 07.2021
Certified Clinical Medical Assistant
Advanced Varicose and Vein Treatments
10.2017 - 05.2018
Clinical/ Front Desk
Shahla S Mallick Medical PC
10.2015 - 10.2016
High School Honor Regents Diploma Obtained -
Clara Barton High School
Registered Medical Assistant -
American Registry of Medical Assistants
CPR And AED Training -
Frontline Health
Medical Office Assistant Program- Certificate Obtained With Honors -
FMS Financial Data Analyst (IMET, FMF) at Department of State (Contracted through The Prospective Group [TPG])FMS Financial Data Analyst (IMET, FMF) at Department of State (Contracted through The Prospective Group [TPG])
Billing and Complaints Supervisor at Contracted with the Department of water Services in Al-Baha RegionBilling and Complaints Supervisor at Contracted with the Department of water Services in Al-Baha Region