Roxanna Montalvo
Dinuba,CA
Summary
Dear Hiring Manager,
I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume down below.
I can be reached at the number above or my email address. Thank you.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Fresno Smile Makeovers, Sam Namdarian Dmd
07.2023 - 10.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained an organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Team Member
Kentucky Fried Chicken Restaurant
08.2020 - 03.2023
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
Associate
Target
10.2021 - 12.2021
- Processed customer order, quote, and return transactions and offered additional products and services.
- Enhanced customer satisfaction by diligently inspecting goods for damage or defects upon arrival.
- Expedited order fulfillment by swiftly unloading, organizing, and processing incoming shipments.
Front Desk Receptionist/Patient Referral Coordinator
Kings Foot And Ankle Center
03.2024 - Current
- Scheduled, coordinated and confirmed appointments and meetings.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Education
High School Diploma -
Dinuba High School
Dinuba, CA05.2021
Skills
Customer Service
Time Management
Listening Skills
Cash Handling
Telephone Etiquette
Appointment Scheduling
Work Prioritization
Life Insurance License
Licensed life insurance agent as of 2023
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist/Patient Referral Coordinator
Kings Foot And Ankle Center
03.2024 - Current
Front Desk Receptionist
Fresno Smile Makeovers, Sam Namdarian Dmd
07.2023 - 10.2023
Associate
Target
10.2021 - 12.2021
Team Member
Kentucky Fried Chicken Restaurant
08.2020 - 03.2023
High School Diploma -
Dinuba High School
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