Roxanna Torres
Chicago,IL
Summary
Organized and detail-oriented (Dental assistant) versed in instructing patients on proper dental hygiene techniques to maintain optimal oral health.
Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Utilizes effective sterilization and infection control practices for safe environment. Expertise with dental software and radiography, enhancing patient care quality and clinic efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant
UIC College of Dentistry
10.2019 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
Dental Clerk
Pg Family Dental
03.2020 - 08.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Helped patients complete necessary medical forms and documentation.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Scheduled and confirmed appointments
- Assisted with medical coding and billing tasks.
Dental Assistant Extern
Downtown Dental LLC
03.2017 - 06.2017
- Set up examination room and dental trays in preparation for examinations and procedures.
- Sharpened and sterilized dental instruments.
- Took impressions for retainers and appliances.
- Instructed patients on dental hygiene practices such as proper tooth-brushing and flossing techniques.
- Competently exposed, developed and mounted dental x-rays (both intraoral and extraoral).
- Sterilized dental instruments.
- Worked closely with patients before, during and after dental procedures.
- Set up examination room and dental trays in preparation for examination and procedures.
- Took a full digital FMX such as BWX , Pa’s and panoramic
- Chairside assisted during dental procedures such as a composite fillings, SRP, PXS
Education
High School -
Farragut Career Academy
06-2014
Qualified Dental Assistant -
Dental Assistant Academy of Chicago
01.2017
Skills
- Trains new hires in sterilization techniques
- Gentle patient care
- Details patient histories
- Proper telephone etiquette
- Adult /pediatric tooth charting
- Full mouth radiographs
- Fast learner
- Extensive knowledge of dental materials
- High degree of competence with instrumentation
- Treatment room setup/breakdown
- Infection control proficiency
- Extensive assistive skills in restorative procedures
- Highly skilled in Axium
- Pediatric dental care
- Customer service
Certification
- CPR Certified
- HIPAA compliance
- OSHA regulations
- Nitrous Certified
- Oral continuous sedation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Clerk
Pg Family Dental
03.2020 - 08.2023
Dental Assistant
UIC College of Dentistry
10.2019 - Current
Dental Assistant Extern
Downtown Dental LLC
03.2017 - 06.2017
High School -
Farragut Career Academy
Qualified Dental Assistant -
Dental Assistant Academy of Chicago
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