Summary
Overview
Work History
Education
Skills
Timeline
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Roxanna E. Pernell

Peoria,IL

Summary

Successful Executive with over 20 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Executive Admin

Graham Medical
09.2023 - Current
  • Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf
  • Assist with marketing of new clinics focusing on rural health by sending out email, flyers, arranging tours for city officials
  • Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms
  • Arranges conferences, meetings and events as required by the department; establishes priorities on behalf of manager or team
  • Coordinates travel arrangements; prepare and distribute schedules/agendas for travel
  • Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports
  • Handles incoming calls; responds to inquiries
  • Orders supplies and process invoices
  • Prepare and review materials and correspondence for meetings
  • Maintains and update files/records, produces reports and various correspondence
  • Handles sensitive materials; maintain appropriate levels of confidentiality
  • Performs other duties and functions as assigned

Director Executive Administrative Assistant

Baptist Hospital
03.2019 - 08.2023
  • Company Overview: Baptist Health
  • Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf
  • Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms
  • Arranges conferences, meetings and events as required by the department; establishes priorities on behalf of manager or team
  • Coordinates travel arrangements; prepare and distribute schedules/agendas for travel
  • Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports
  • Handles incoming calls; responds to inquiries
  • Orders supplies and process invoices
  • Process and follow-up on Virtual Requests
  • Prepare and review materials and correspondence for meetings
  • Maintains and update files/records, produces reports and various correspondence
  • Handles sensitive materials; maintain appropriate levels of confidentiality
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Baptist Health, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency


HR Assistant

Vicar's Landing
10.2017 - 03.2019
  • Processes all salary changes due to merit increases, promotions, or range adjustments
  • Identify key talent for all positions
  • Ensures that all necessary documents have been received, information accurately entered the computer data base, and forwarded to payroll
  • Maintains Human Resources data base and provides reports to managers as needed
  • High attention to detail, thorough candidate interview screening, and constant communication with candidates throughout the recruitment process, as well as post placement
  • Works with the Human Resources Manager to participate in salary and benefits surveys throughout the year
  • Assists with analyzing data and recommending changes to salary ranges
  • Maintains salary range information and records
  • Answers routine benefits questions for managers and employees, and assists with problem solving
  • Acts as a liaison between employees and insurance carriers to resolve problems and clarify benefits
  • Constant professional development to develop new and effective recruitment/sourcing strategies
  • Ensures that all necessary forms and documentation are completed for any workers compensation claims, or short term or long-term disability claims
  • Ensures that all parties are kept informed, and that proper follow up is conducted
  • Assists with annual benefits renewals, including the negotiations and necessary enrollment procedures
  • Works with department managers in writing and placing job vacancy ads
  • Assists with screening resumes, interviewing candidates, and assists with hiring when necessary, creating or updating position descriptions as needed
  • Planning and executing successful recruiting tactics require plenty of collaboration
  • Conducts new employee orientations, ensuring all necessary forms and documents are completed and returned
  • Enters new employee information into computer data base, working closely with Payroll and Information Services
  • Sets up all necessary personnel files, answers questions, and follows up as needed
  • Conducts exit interviews with employees leaving the company, providing them with pertinent and accurate information, notifying necessary health/insurance providers
  • Conducts, writes up, and distributes the exit interview
  • Handles and maintains all files, records, and reports for the Training and Career Development program
  • Sets up classes, tracks costs, and follows up on evaluations
  • Assists the Human Resources Manager with the development and implementation of training programs
  • Works with the Human Resources Team and Human Resources Manager to assist with the planning, communicating, and tracking of company-wide special events throughout the year
  • Works with the Employee Newsletter Team

Campus Operations Coordinator / Admin Assistant

University of Phoenix
04.2015 - 03.2019
  • Manage Business Development efforts to established working relationship with community leaders and organizational supporters
  • Responsible for business-to-business development and collaborating with various companies to secure new customers and accounts for room rentals
  • Managing the follow-up and ongoing client services for new and existing clientele
  • Providing tours to companies interested in leasing meeting space, responsible for setting up of meeting space maintaining all licenses, certifications and permits though corporate office in Phoenix
  • Answering phones, greeting visitors, processing mail and courier packages, maintaining conference room calendars, and ordering office supplies
  • Providing Admin Support for Faculty, Directors and Campus chairs to include scheduling all staff and faculty functions and programs arrangements both on and off site
  • Verify attendance of students to include attendance modifications when needed
  • Managing all maintenance request and supply orders
  • Inventory records and office equipment & supplies

Education

BBA - Business Administration

University of Oklahoma
Norman, OK
05-1992

Skills

  • Small business development
  • Purchasing
  • Marketing
  • Talent management
  • Staffing
  • Program leadership
  • Cross-cultural communications
  • Community engagement
  • Public relations
  • Human resources management
  • Training and development
  • Team leadership

Timeline

Executive Admin

Graham Medical
09.2023 - Current

Director Executive Administrative Assistant

Baptist Hospital
03.2019 - 08.2023

HR Assistant

Vicar's Landing
10.2017 - 03.2019

Campus Operations Coordinator / Admin Assistant

University of Phoenix
04.2015 - 03.2019

BBA - Business Administration

University of Oklahoma

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Roxanna E. Pernell