Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Roxanne Aleman

Edinburg,TX

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Barber

Concepto's De Luxury
Edinburg, TX
11.2021 - Current
  • Scheduled appointments for clients based on availability of staff members.
  • Inspected equipment regularly to ensure proper functioning before use.
  • Greeted customers, provided consultation services and identified customer needs.
  • Communicated effectively with customers to create a pleasant experience.
  • Adhered to state regulations regarding licensing requirements.
  • Kept up to date on new trends in men's hairstyles and facial hair designs.

Provider Assistant

Mi Casa PHC
Edinburg, TX
09.2017 - 12.2023
  • Provided transportation to medical appointments and errands.
  • Monitored vital signs such as blood pressure and temperature.
  • Provided companionship through conversation and recreational activities.
  • Managed client's schedule of doctor's appointments, therapies.
  • Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
  • Assisted elderly clients with daily activities such as bathing, dressing, and grooming.

Customer Service Cashier

City Of Pharr
Pharr, TX
02.2015 - 06.2017
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Issued receipts, refunds, credits or change due to customers.

Education

UTRGV
Edinburg, TX

Skills

  • Shears expertise
  • Straight razor shaving
  • Promotions understanding
  • Business Management
  • Industry Trends

Languages

English
Professional
Spanish
Professional

Certification

Barbers License

Timeline

Barber

Concepto's De Luxury
11.2021 - Current

Provider Assistant

Mi Casa PHC
09.2017 - 12.2023

Customer Service Cashier

City Of Pharr
02.2015 - 06.2017

UTRGV

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Roxanne Aleman