Roxanne A Soriano
Upland
Summary
Professional event specialist with proven ability to transform spaces into captivating experiences. Strong focus on team collaboration and delivering results, adaptable and reliable under changing needs. Skilled in visual design, vendor coordination, and timeline management. Valued for creativity, attention to detail, and effective communication.
Overview
23
23
years of professional experience
Work History
Event Stylist/Florist/Cust. Serv
ARROYO ARRANGEMENT
04.2022 - Current
- Independent contractor providing a detailed outline of specific projects and designs for special events. Provide recommendations with excellent customer service and a positive attitude. Monitor inventory and supplies. Organize / re-purpose flowers and material settings as needed. Ability to work in a fast paced environment and complete tasks in a timely manner while traveling to multiple locations. Maintain a clean and organized work area.
Sales / Customer Specialist II
SUPERCARE Ins. DME
10.2021 - 10.2024
- Provide exceptional customer service to answer and resolve customer requests in an accurate, timely manner and deescalate complaints accordingly. Verify and enter eligibility, authorization, demographics, and payments. Maintain knowledge of products, coding, and pricing. Convey important details from meetings, clients and formal training to office staff. Enforce new regulations as required. Review documents for accuracy and submit referrals.
- Hybrid
Clinic Manager/Supervisor
Administrative Resources, Pomona
06.2021 - 06.2022
- Demonstrate supervisory management to manage up to 18 employees in the medical office. Communicates with the office and billing to ensure all guidelines are followed appropriately. Submits Payroll with ADP program. Utilizes critical thinking skills to resolve clinical issues, grievances and correspondences. Develops staff schedules and assigns staff work assignments and/or informed employees for updates policies. Maintain building repairs and proper licenses. Coordinates the purchase and delivery of office supplies and places orders when necessary. Updates physicians and employees files for credentialing, licenses, and benefits package. Oversees AP/AR, superbills activities, deposits, office expenses, and budgets. Participates in monthly managers meetings. Training a medical assistant position and submitting referral/precertification if necessary. Cross-train from front to back office staff vise versa.
- Seasonal Temp
Manager/Liaison
Dilip P Patel MD INC, Arcadia, Glendora
10.2002 - 05.2021
- Coordinating office activities and operations to secure efficiency. Update office policies, and provide staff training. Credentialing, hiring process, verifications and submitting payroll with paylocity and paychex program. Prepare documents such as member grievances, and auditing charts from health plan requests. Keeping records for office expenses. Oversees AP/AR and maintains office building license and repairs. As Medical Assistant Trainer, provided assistance for physicians and trained new hires for vital checks such as temp check, B/P, pulse rate, and etc. Clerical work such as answering calls, coordinating procedure appointments, verifying health insurance eligibility. Assist with hospital calls, pharmacy orders, and patient requests. As a Patient Care Coordinator to help assist patients registrations, billing, eob statements etc.
- Full-time
Education
Human Resource - HR
Devry University
Pomona, CaCertified Medical Asst - undefined
NorthWest College
West Covina, Ca12.2002
Certified Cosmetologist - undefined
Marinello College
West Covina, Ca09.2001
GED diploma - undefined
Chino Valley Adult School
Chino, Ca11.1998
Skills
- Attentive
- Active Listener
- Customer Service Rep
- Critical Thinker/ Problem Solving
- Detail Oriented
- Energetic
- Exceptional Work Attitude
- Organized
- Product Knowledge
- Multitasking Abilities
- Account / Time Management
- Budgeting
- Computer Skills
- Data Entry / Reviewer
- Telecommunication
LANGUAGES
English
Tagalog
Timeline
Event Stylist/Florist/Cust. Serv
ARROYO ARRANGEMENT
04.2022 - Current
Sales / Customer Specialist II
SUPERCARE Ins. DME
10.2021 - 10.2024
Clinic Manager/Supervisor
Administrative Resources, Pomona
06.2021 - 06.2022
Manager/Liaison
Dilip P Patel MD INC, Arcadia, Glendora
10.2002 - 05.2021
Certified Medical Asst - undefined
NorthWest College
Certified Cosmetologist - undefined
Marinello College
GED diploma - undefined
Chino Valley Adult School
Human Resource - HR
Devry University
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