Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Roxanne Bajalis

Phoenix,AZ

Summary

Seasoned Pharmacist with a robust background in improving processes and enhancing operational efficiency, notably at Amazon Pharmacy. Demonstrates exceptional pharmacology proficiency and leadership in overseeing technicians. Proven track record in physician consultation and staff training, ensuring high-quality medication dispensing and safety.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Pharmacist

Amazon Pharmacy
Phoenix, AZ
10.2020 - Current
  • Contacted pharmacies to facilitate medication transfers.
  • Communicated with MD offices to obtain necessary clarifications.
  • Ensured timely modification of prescriptions after obtaining required clarifications.
  • Modified prescription details according to customer needs.
  • Analyzed and processed canceled prescription orders, ensuring timely updates to shipping schedules.
  • Facilitated smooth communication by receiving and processing calls from healthcare providers.
  • Presented workflows to developers and leadership for automation support.
  • Facilitated discussions with Patient Safety team for identifying root causes of reported errors.
  • Reviewed medication orders to confirm precision and suitability.
  • Verified and processed insurance claims to ensure prompt payment.
  • Coordinated with leadership to develop workflows for new processes
  • Organized and led cross-functional training for new processes.
  • Coordinated department-wide cross-training programs.
  • Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects.
  • Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
  • Facilitated learning experiences for fourth-year pharmacy students in a hands-on environment.
  • Delivered actionable insights that enhanced operational efficiency and workplace safety.
  • Enhanced operational procedures to align with updated workflow processes.

Item Entry Technician

Humana Pharmacy
Glendale, AZ
06.2012 - 08.2015
  • Processed new prescriptions with exceptional speed and precision.
  • Assisted in training new employees on pharmacy procedures.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Functioned as an expert, aiding peers with necessary support.
  • Selected to beta test the new processing system to learn functionality and provide feedback.
  • Delivered instructional courses to team members regarding system changes.

Certified Pharmacy Technician

Fry's Pharmacy
Phoenix, AZ
12.2006 - 06.2012
  • Resolved customer complaints regarding product quality or quantity issues.
  • Checked expiration dates on drug products prior to dispensing them to customers.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Ensured accurate billing information was included on prescription orders prior to processing them.
  • Provided medication and other healthcare products to customers accurately and efficiently.
  • Answered questions from customers regarding insurance coverage eligibility requirements.
  • Monitored stock levels of medications in the pharmacy's inventory system.
  • Maintained records of controlled substances dispensed according to state regulations.
  • Performed administrative duties such as filing, data entry, answering phones.

Education

Ph.D. - Pharmacy

Wingate University
Wingate, NC
05-2020

Skills

  • Drug storage
  • Pharmacology proficiency
  • Arizona licensed pharmacist
  • Prescription verification
  • Drug utilization review
  • Overseeing technicians
  • Staff training
  • Improving processes
  • Medication dispensing and immunizing
  • Overseeing pharmacy operations
  • Physician consultation
  • Drug safety
  • Clinical decision making
  • Quality improvement initiatives

Certification

  • Arizona License

References

References available upon request.

Timeline

Pharmacist

Amazon Pharmacy
10.2020 - Current

Item Entry Technician

Humana Pharmacy
06.2012 - 08.2015

Certified Pharmacy Technician

Fry's Pharmacy
12.2006 - 06.2012

Ph.D. - Pharmacy

Wingate University

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