Roxanne Bakkum
Mason City,IA
Overview
2026
2026
years of professional experience
Work History
House Keeping
Trinity Health
Mason City , IA
12.2024 - Current
- Cleaning rooms and doing rotation and cleaning buildings.
- Coordinated activities between departments such as housekeeping and maintenance.
- Performed light housekeeping duties including vacuuming, dusting, mopping floors.
- Coordinated with housekeeping staff regarding room availability status.
- Enforced safety regulations among housekeeping staff while on duty.
Kelly"s Services
Kraft Heinz
Mason City, IA
08.2007 - 04.2021
House Keeping
Good Shepard Nursing Home
Mason City, IA
08.2015 - 08.2020
- Cleaning offices,residential rooms,kitchen area and cleaned bathrooms.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Readied vegetables and garnishes for meals.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Consistently maintained high standards of personal hygiene during shifts.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
- Received, rotated and replenished kitchen stock for team members.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Supported inventory management by monitoring stock levels and reporting low supplies to the head chef.
- Took and recorded temperatures of food, refrigerators and freezers.
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
Cook's Assistant
North Springs Care Center
Nora Springs, IA
05.2016 - 04.2017
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Maintained an organized workstation, ensuring tools and ingredients are readily available.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Monitored inventory to keep adequate stock of food items and supplies.
- Monitored temperatures of prepared food and cold-storage areas.
- Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
- Cleaned and sanitized utensils, dishes or silverware.
- Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
- Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
- Set up food items for brunch buffet line.
- Kept track of food waste and spoilage to ensure minimal loss.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
- Responded promptly to customer complaints regarding food quality or service issues.
- Checked stock regularly and discarded unsafe food to protect customers.
- Stored food in designated containers and storage areas to prevent spoilage.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Received, rotated and replenished kitchen stock for team members.
- Moved smoothly between different cooking stations to assist with meal preparations.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Organized all storage areas in an efficient manner to maximize space utilization.
- Assisted in the preparation of meal ingredients, including measuring, weighing, and mixing.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Inspected dining area prior to opening for any maintenance issues requiring attention.
- Monitored inventory of supplies and communicated needs to supervisor.
- Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Contributed to successful kitchen operations with smooth handling of daily checklists.
- Prepared garnishes to complement dishes on menu.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Partnered with chef to cook food and comply with food preservation guidelines.
- Followed recipes and customer requests to prepare meals.
- Unloaded food and supplies from delivery trucks to appropriate storage locations.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Distributed food to waiters and waitresses to serve customers.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Prepared workstations with ingredients and tools to increase efficiency.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted in the preparation of all menu items, including salads, appetizers, and entrees.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Acquired new skills to support team and further accommodate customer needs.
- Facilitated efficient communication between kitchen staff and front-of-house teams.
- Transported trash to dumpster, properly disposing of expired food items.
- Observed food safety and sanitation protocols to reduce germ spread.
- Maintained order and cleanliness of work areas to conform with health codes.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Assisted cook team by preparing sandwiches and salads.
- Managed garbage disposal and recycling in accordance with kitchen protocols.
- Operated kitchen equipment safely, including dishwashers, blenders, and food processors.
- Stocked and replenished kitchen supplies and ingredients as needed.
Full-time Cook
Apple Valley Place
Clear Lake , IA
Education
GED -
Mason City High School
Mason City, IA05.1990
Languages
English
Professional
Timeline
House Keeping
Trinity Health
12.2024 - Current
Cook's Assistant
North Springs Care Center
05.2016 - 04.2017
House Keeping
Good Shepard Nursing Home
08.2015 - 08.2020
Kelly"s Services
Kraft Heinz
08.2007 - 04.2021
GED -
Mason City High School
Full-time Cook
Apple Valley Place