Roxanne BeBeau
Cass Lake,MN
Summary
Dynamic culinary professional with extensive experience at LLBO, excelling in food preparation and sanitation. Proven ability to enhance kitchen efficiency and train staff on safe food handling practices. Recognized for maintaining high standards of cleanliness and organization, contributing to a positive dining experience and operational success.
Overview
36
36
years of professional experience
Work History
Cook
LLBO
10.2020 - 06.2026
- Prepared ingredients daily, ensuring optimal organization for meal service.
- Operated kitchen equipment with a focus on safety and efficiency during food prep.
- Assisted menu planning by offering insights on seasonal ingredient availability.
- Ensured cleanliness and organization of kitchen workspace to meet health regulations.
- Monitored inventory levels, coordinating supply orders to support operations.
- Prepared and organized ingredients for daily meal service.
- Operated kitchen equipment safely and efficiently during food preparation.
- Trained new staff on food safety practices and kitchen procedures effectively.
- Developed improved food preparation techniques, enhancing overall kitchen efficiency.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Assistant Manager
Dollar General
08.2017 - 10.2020
- Assisted in managing daily store operations and ensuring compliance with company policies.
- Coordinated staff schedules to optimize coverage and improve customer service efficiency.
- Trained new employees on operational procedures and safety protocols to enhance team performance.
- Implemented inventory management practices to reduce stock discrepancies and improve accuracy.
- Developed employee training materials that streamlined onboarding processes and increased retention rates.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Developed strong working relationships with staff, fostering a positive work environment.
Receptionist
LLHA
09.2006 - 12.2007
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Handled multi-line phone system, professionally directing calls to appropriate departments.
- Maintained organized filing systems, enhancing retrieval efficiency for client information.
- Assisted in scheduling appointments, coordinating with staff to optimize calendar management.
- Processed incoming and outgoing mail, ensuring timely delivery and communication flow.
- Supported administrative tasks, contributing to overall office efficiency and organization.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Night Auditor
Best Western Hotel
08.2003 - 10.2004
- Processed guest check-ins and check-outs efficiently, ensuring accurate billing and smooth transitions.
- Managed nightly financial audits, reconciling cash drawers and credit card transactions for accuracy.
- Assisted in resolving guest inquiries and complaints promptly, enhancing overall guest satisfaction.
- Monitored hotel security systems during night shifts, ensuring safety of guests and property.
- Prepared daily reports detailing occupancy rates and revenue for management review.
- Implemented streamlined procedures for handling reservations, improving booking efficiency and customer service.
- Trained new staff on operational protocols, fostering a cohesive team environment during night shifts.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
- Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
Manager
Taco Bell
08.1990 - 02.2003
- Supervised daily operations, ensuring compliance with food safety standards and company policies.
- Trained and mentored staff, fostering a high-performance team environment.
- Streamlined inventory management processes to reduce waste and enhance efficiency.
- Developed staff schedules to optimize labor costs while meeting operational needs.
- Conducted regular performance evaluations to identify training opportunities and improve team skills.
- Analyzed operational data to identify trends and inform strategic decision-making for store improvements.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma -
John F Kennedy
Bloomington MN06.1989
Skills
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Food preparation
- Strong attention to safe food handling procedures
Timeline
Cook
LLBO
10.2020 - 06.2026
Assistant Manager
Dollar General
08.2017 - 10.2020
Receptionist
LLHA
09.2006 - 12.2007
Night Auditor
Best Western Hotel
08.2003 - 10.2004
Manager
Taco Bell
08.1990 - 02.2003
High School Diploma -
John F Kennedy