Roxanne Black
South Lyon,MI
Summary
Dedicated nursing professional with extensive experience in internal medicine specialty clinics for adults and involvement in pediatric care. Recognized for effective project management skills that emphasize quality initiatives, patient safety, and community service. Proficient in telephone triage and health assessments, delivering collaborative, patient-centered care while providing health education and wellness coaching. Committed to enhancing patient outcomes through a holistic approach to healthcare delivery.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Registered Nurse
Michigan Medicine-Ambulatory Care-Internal Medicine Specialty Clinics
07.2015 - Current
- Contributed to nursing protocols and guidelines to improve autonomy, efficiency, and standardization of process.
- Telehealth encounters with nursing assessment and triage, coordination of care using established Michigan Medicine protocols, Schmitt-Thompson Clinical Content’s nurse triage guidelines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment. 90th percentile in turnaround time for patient calls within 24-48 hours.
Registered Nurse
Michigan Medicine Health System-Critical Care Medicine Unit
01.2005 - 01.2015
- Managed complex ICU patients with 1:1 or 2:1 ratio based upon acuity level.
- Charge Nurse role for 20 bed unit, 10-15 RNs and supportive staff, managing emergency situations, admissions, staffing levels, unit needs.
- Clinical instructor; 4 semesters; University of Michigan senior nursing students.
Arbor Hospice & Home Care
05.2004 - 05.2006
- Clinical care Coordinator, providing care, support, and resources to patient and family caregivers in their home, hospital, or skilled nursing facility.
- Knowledgeable, skilled management of End-of-Life Care, for physical, emotional, psychological, and spiritual comfort.
- Management of 5-10 patient caseload
Education
Bachelor's Degree - Science of Nursing
Eastern Michigan University
Ypsilanti, MISkills
- Telephone triage/Telehealth Nursing
- Nursing documentation specialist
- Problem-solving/identifying gaps in service for patient care
- Health education and promotion
- Organizational skills
- Project manager
Certification
- Registered Nurse-State of Michigan, License # 4704231039, valid thru July 2026
- Ambulatory Care Nursing-Board Certified-thru July 2027; American Nurses Credentialing Center
- Basic Life Support (BLS), thru May 2027, American Heart Association
Timeline
Registered Nurse
Michigan Medicine-Ambulatory Care-Internal Medicine Specialty Clinics
07.2015 - Current
Registered Nurse
Michigan Medicine Health System-Critical Care Medicine Unit
01.2005 - 01.2015
Arbor Hospice & Home Care
05.2004 - 05.2006
Bachelor's Degree - Science of Nursing
Eastern Michigan University
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