Dynamic professional with a proven track record at Colorado Behavior and Learning Group, excelling in individualized instruction and behavior intervention. A committed team player, I foster student engagement and build strong relationships, ensuring a supportive learning environment. My effective communication skills and attention to detail drive successful outcomes in diverse educational settings. Hardworking Substitute Teacher with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Knowledgeable about special intervention plans, recordkeeping requirements and strategies for maintaining classroom discipline. Grades papers and homework and records grades for lead teacher.
Overview
26
26
years of professional experience
Work History
Substitute Teacher
NISD
San Antonio, Texas
12.2024 - Current
Delivered engaging lessons across diverse subjects to maintain student interest.
Adapted instructional materials to meet various learning needs and styles.
Supervised classroom activities to ensure a safe and productive environment.
Collaborated with staff to support educational goals and student development.
Managed classroom behavior using positive reinforcement techniques effectively.
Communicated effectively with students, parents, and staff regarding classroom activities.
Implemented lesson plans provided by regular teachers with fidelity and clarity.
Fostered a respectful classroom atmosphere promoting inclusivity and participation.
Encouraged positive behavior among students through effective communication techniques.
Provided classroom instruction outlined in teacher's lesson plans.
Enforced classroom routines to keep students on schedule and operating at consistent level.
Provided instruction and guidance to students in the absence of a regular teacher.
Promoted a safe and secure atmosphere within the classroom setting.
Implemented school policies and procedures in the classroom.
Monitored student progress throughout the day.
Supported special needs students by providing individual instruction as needed.
Engaged students in discussions to promote interest and drive learning.
Owner of Cleaning business
And then some "Clean Freaks"
Woodland Park, CO
01.2008 - Current
Founded and established a successful cleaning company specializing in residential and commercial cleaning services.
Developed business strategies to attract new clients and maintain strong relationships with existing customers.
Managed a team of cleaning professionals, overseeing scheduling, training, and quality control to ensure high customer satisfaction.
Implemented efficient operational processes to maximize productivity and profitability.
Utilized marketing and advertising techniques to promote the company and expand its customer base.
Maintained financial records, managed budgets, and monitored key performance indicators to track business performance.
Maintain the professional attitude with myself and my employees. 100% Customer Satisfaction
Managed daily operations for cleaning services and staff scheduling.
Developed and implemented effective cleaning protocols and quality standards.
Trained employees on customer service and cleaning techniques for consistency.
Coordinated supply inventory and procurement for efficient operations.
Handled client communications to ensure satisfaction with services provided.
Oversaw financial transactions and maintained accurate records of income.
Resolved customer complaints promptly to enhance service experience.
Built partnerships with local businesses to expand service reach and visibility.
Ensured compliance with local, state, and federal regulations.
Identified new opportunities for growth, expansion, and diversification.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Developed strategic plans to increase profitability and efficiency.
Director of Office Management
Colorado Behavior and Learning Group
Colorado Springs, Colorado
01.2016 - 05.2023
Directed strategic initiatives to enhance behavioral health services for diverse populations.
Collaborated with multidisciplinary teams to develop individualized learning plans.
Oversaw staff training programs to improve service delivery and client engagement.
Managed budget allocations for program development and resource distribution.
Facilitated community partnerships to expand outreach and support services.
Analyzed data to identify trends and inform program improvements in behavioral health.
Implemented policies ensuring compliance with state and federal regulations in education.
Mentored emerging leaders within the organization to foster professional growth and development.
Recruited, trained, supervised, evaluated and mentored staff members.
Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Conducted regular meetings with department heads to review progress on strategic initiatives.
Developed policies and procedures to ensure compliance with corporate standards.
Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Collaborated with senior leadership to set long-term objectives for the company.
Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Managed budgeting and financial planning processes for the organization.
Coordinated activities with other departments to expedite work and improve collaboration.
Assessed employee performance against established benchmarks or targets.
Coordinated resources across departments to maximize productivity levels.
Promoted a culture of innovation and encouraged staff to contribute ideas.
Developed individualized therapy plans for clients with behavioral challenges.
Collaborated with families to provide support and resources for client progress.
Conducted assessments to evaluate client needs and measure progress regularly.
Documented client sessions accurately to ensure compliance with regulations.
Facilitated group sessions to promote social skills among clients.
Communicated effectively with interdisciplinary teams to coordinate care plans.
Maintained safe, organized and therapeutic environment to enhance patient comfort.
Developed behavioral plans for clients based on assessment results and established goals.
Administered direct client care using intensive teaching and natural environment training to follow and apply prescribed behavioral skill acquisition.
Provided crisis intervention services when needed.
Educated families about their child's diagnosis and appropriate intervention strategies to use at home.
Attended professional development activities including workshops, conferences, seminars related to Behavioral Therapy.
Adhered to ethical standards set by governing bodies such as the American Psychological Association.
Implemented behavior intervention plans to motivate and help clients reach highest potential.
Ensured a safe environment was maintained during sessions by monitoring the interactions between clients closely.
Conducted assessments of the clients' behavior, skills, abilities, and interests using structured interviews, direct observations, and standardized testing.
Nursing and Lab Tech
Pikes Peak Regional Hospital
Divide, Colorado
02.2012 - 07.2017
Conducted routine tests on samples following standard laboratory procedures.
Operated and maintained laboratory equipment to ensure accurate results.
Documented test results and maintained precise laboratory records.
Collaborated with team members to streamline laboratory processes.
Administered medications and treatments according to healthcare protocols and patient needs.
Collaborated with interdisciplinary teams to develop comprehensive care plans for patients.
Monitored patient vital signs and reported changes to the healthcare team promptly.
Educated patients and families on health management and post-discharge care instructions.
Assisted in coordinating patient admissions, discharges, and transfers efficiently.
Supported new nursing staff through mentorship and guidance during onboarding processes.
Assessed, monitored and documented patient vital signs, medical history and physical condition.
Provided direct patient care, including administering medications and treatments according to physician orders.
Educated patients and families on disease prevention and management of chronic conditions.
Instructed new nurses on proper techniques for providing patient care.
Administered intravenous fluids and medications as prescribed by physicians.
Provided emotional support to patients dealing with serious illness or injury.
Responded quickly to medical emergencies such as cardiac arrest or trauma cases.
Maintained accurate records of patient health information and treatment plans in electronic health record systems.
Ordered laboratory tests and interpreted results based on established norms.
Coordinated discharge planning activities for patients leaving the hospital setting.
Participated in quality improvement initiatives to improve outcomes in the healthcare facility.
Counseled patients on healthy lifestyle choices that can improve their overall wellbeing.
Developed nursing protocols for specific clinical situations or specialties within the hospital setting.
Bilingual Support Staff
The City of Woodland Park Teen Center
Woodland Park, CO
09.2012 - 09.2016
Assisted in planning and organizing various activities and events for teenagers, including workshops, game nights, and community service projects.
Responsible for coordinating and leading educational and recreational trips for members, ensuring a safe and enjoyable experience for all participants.
Provided mentorship and support to teens, fostering a positive and inclusive environment within the center.
Collaborated with staff and volunteers to develop and implement innovative programs that catered to the diverse interests and needs of the teen center's members.
Assisted in organizing recreational activities for teens at the community center.
Supported staff in daily operations and maintenance of facility resources.
Coordinated logistics for events, ensuring smooth execution and participant engagement.
Provided program information to parents and guardians during outreach efforts.
Collaborated with team members to enhance youth programs and services offered.
Managed supplies inventory, ensuring adequate materials for all activities.
Facilitated communication between teens and staff to address concerns effectively.
Participated in training sessions to improve service delivery and engagement strategies.
Composed, typed and distributed reports and routine correspondence throughout office.
Para Educator/Assistant teacher elementary eductio
Columbine Elementary School
Woodland Park, CO
08.2004 - 05.2016
I provided direct support to teachers in the classroom by assisting with lesson planning, implementing instructional activities, and providing individualized support to students.
I worked closely with students who have special needs or require extra help to ensure they are able to fully participate in classroom activities and reach their academic goals.
My responsibilities also included monitoring student progress, managing behavior, and fostering a positive learning environment.
I collaborated with teachers, parents, and other school staff to support the overall well-being and success of students.
As a Substitute Para Educator, I step in to assist teachers and students in the absence of the regular Para Educator.
I am responsible for maintaining continuity in the classroom by following lesson plans and providing support to students as needed.
I adapt quickly to different classroom environments and student needs, ensuring a smooth transition in the teacher's absence.
My role involves working collaboratively with teachers and school staff to ensure the educational and behavioral needs of students are met.
I am flexible, dependable, and dedicated to supporting student learning and success in any classroom setting.
Assisted teachers with lesson preparations and classroom activities.
Supported students with individualized learning plans and special needs requirements.
Organized classroom materials and maintained an orderly environment.
Facilitated small group instruction to enhance student engagement.
Communicated effectively with parents regarding student progress and needs.
Collaborated with staff to implement behavioral management strategies effectively.
Secretary/Receptionist
Rocky Mountain Chiropractic
Colorado Springs, CO
08.2003 - 08.2004
Greet and welcome patients and visitors in a professional and friendly manner.
Answer phone calls, schedule appointments, and manage the office calendar.
Verify patient information and insurance details accurately.
Maintain patient records and ensure confidentiality of all sensitive information.
Assist chiropractors with administrative tasks as needed.
Handle billing and payment processing using the office software system.
Keep the reception area clean and organized.
Communicate effectively with patients, staff, and external partners.
Handle inquiries and provide information about our services.
Assist with other office duties and projects as assigned.
Managed appointment scheduling for patients and chiropractic staff.
Maintained patient records using electronic health record systems.
Communicated with patients regarding treatment plans and insurance options.
Coordinated office supplies and equipment maintenance for daily operations.
Assisted in billing processes and insurance verification tasks.
Organized office files to ensure easy access to information.
Supported the chiropractic team during patient appointments as needed.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Performed data entry into computer systems; ensured accuracy of all entered information.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Processed invoices for payment; tracked payments received from vendors and clients.
Provided administrative support to the Office Manager and other staff members.
Greeted visitors and directed to appropriate location or person.
Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
RN/GN/Secretary
Cripple Creek Rehab and Wellness
Cripple Creek, CO
03.2000 - 06.2003
Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal.
Provided direct patient care for individuals recovering from surgery and illness.
Administered medications and monitored patient reactions to treatments.
Collaborated with multidisciplinary teams to create personalized rehabilitation plans.
Educated patients and families on health management and recovery processes.
Conducted assessments to evaluate patient progress and adjust care plans.
Implemented safety protocols to maintain a secure environment for patients.
Documented patient information accurately in electronic health records systems.
Utilized critical thinking skills to assess clinical situations quickly and accurately.
Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Education
Associate of Applied Science - Medical Management
Labette Community College
Parsons, KS
06-2010
Associate's Degree - Nursing
University of Colorado at Colorado Springs
Colorado Springs, CO
06-2000
Skills
Committed team player
Agile learning ability
Consistently dependable
Reliable
Honest
Student, Patient, Client-focused care
Excellent attention to detail
Efficient and reliable team player
Behavior intervention
Individualized instruction
Effective communication
Problem solving
Conflict resolution
Relationship building and management
Student engagement
Creativity in teaching
Special education
Adaptable
Parent communication
Parent-teacher communication
Languages
Spanish
Limited
Timeline
Substitute Teacher
NISD
12.2024 - Current
Director of Office Management
Colorado Behavior and Learning Group
01.2016 - 05.2023
Bilingual Support Staff
The City of Woodland Park Teen Center
09.2012 - 09.2016
Nursing and Lab Tech
Pikes Peak Regional Hospital
02.2012 - 07.2017
Owner of Cleaning business
And then some "Clean Freaks"
01.2008 - Current
Para Educator/Assistant teacher elementary eductio