Summary
Overview
Work History
Education
Skills
Accomplishments
Highlights
Languages
Timeline
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Roxanne Butschek

Spring,Texas

Summary

My objective for the position with your company is to bring my professional experience and provide effective service to your company. I have knowledge of the working and management procedures of corporate businesses. I will provide you with the best customer service, management skills, and knowledge of operating a variety of office equipment. I can also handle the scheduling and setup of meetings in the boardroom and conference room, Ordering office and coffee supplies, stocking office supplies and coffee supplies when needed, and assisting co-workers with any projects. Multitasking skills are one of my strong points with the knowledge of handling many administrative & clerical duties. I am familiar with basic Microsoft Office programs like Word, PowerPoint, BackAgent, ShowingTime, and HAR.com

Overview

27
27
years of professional experience

Work History

Clients Relations Listing Manager

RE/MAX Mike Seder Group
The Woodlands, TX
10.2023 - Current
  • Developed and maintained relationships with clients to ensure accurate listing information was provided.
  • Conduct market research to analyze the competition and identify pricing trends for listings.
  • Work with the marketing team on creating and implementing effective marketing strategies for listings, such as online advertising campaigns and email campaigns.
  • Analyze data from customer feedback surveys to improve overall customer experience and pass it on to clients quickly.
  • Researched locations, submarket demographics, and other relevant data to inform location selection.
  • Provided support to customers throughout the entire listing process.
  • Responded promptly to inquiries from clients about their listings.
  • Sending clients marketing reports monthly.
  • I report my work log daily to the owner and discuss any price reductions or issues we should address.
  • Maintaining feedback from agents that have shown our listings.
  • Answer calls about our listings and pass on calls if they are looking to list their homes with us to one of the other administrative assistants.

Administrative Assistant/Receptionist

RE/MAX The Woodlands & Spring
The Woodlands, Texas
07.2015 - 10.2023
  • Delivered excellent customer service by greeting and assisting each person
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
  • Maintain the front desk and reception area in a neat and organized fashion
  • Served as central point of contact for all outside vendors needing to gain access to the building
  • Planned meetings and prepared conference rooms
  • Maintained an up-to-date department organizational chart
  • Dispersed incoming mail to correct recipients throughout the office
  • Created PowerPoint presentations used for business development
  • Created weekly and monthly reports and presentations
  • Managed daily office operations and maintenance of equipment.

Receptionist/Administration Assistant

Conroe Chamber of Commerce
Conroe, Texas
06.2014 - 07.2015

General Merchandise Manager/ Sales Associate

Harley Davidson of The Woodlands
The Woodlands, Texas
10.2008 - 08.2013

Store Key Holder/Merchandiser

Cycle Gear
The Woodlands, Texas
11.2008 - 01.2010

Records Specialist II/ Receptionist

Anadarko Petroleum Corporation
The Woodlands, Texas
07.1997 - 10.2007

Education

Certificate - Cosmotology

Vogue Beauty College -Cosmotology
Houston, TX
06.1981

Aldine Senior High School
05.1981

Skills

  • Excellent customer service skills
  • Excellent attention to detail
  • Highly dependable
  • Self Starter
  • Hard worker
  • Detail-oriented
  • Retail Merchandising
  • Staff training and development
  • Market Tracking and Research
  • Property Inspection
  • Open House Management
  • Flexible Schedule
  • Problem-Solving
  • Microsoft Office
  • Client Relationship Management
  • Marketing Strategy Development
  • Event Planner
  • Client Relations
  • Property Research
  • Goal-oriented
  • Switchboard Operations
  • MLS Data Entry and Maintenance

Accomplishments

I would have to say that my most outstanding achievement was when I was working for Harley Davidson of The Woodlands. I was working as a Sales Associate and was working on planning our 10 Year Anniversary. I spent 3 weeks working on it and cannot tell you how many phone calls I made asking for donations and door prizes. It amazed me to see our local business come together to assist us with what we needed to make our Anniversary a big success. I was able to have a very large event that made our owners and customers happy. They were taken by all my hard work that I did to make this happen. It was such a great feeling that I had showing myself there was nothing too big to deal with. The following week I was promoted to General Merchandise Manager.

Highlights

  • Excellent customer service skills
  • Excellent attention to detail
  • Highly dependable
  • Self Starter
  • Hard worker
  • Detail-oriented
  • Retail merchandising
  • Staff training and development
  • Bank deposit procedures
  • Event Planner
  • Goal-oriented
  • Switchboard Operations

Languages

Spanish

Timeline

Clients Relations Listing Manager

RE/MAX Mike Seder Group
10.2023 - Current

Administrative Assistant/Receptionist

RE/MAX The Woodlands & Spring
07.2015 - 10.2023

Receptionist/Administration Assistant

Conroe Chamber of Commerce
06.2014 - 07.2015

Store Key Holder/Merchandiser

Cycle Gear
11.2008 - 01.2010

General Merchandise Manager/ Sales Associate

Harley Davidson of The Woodlands
10.2008 - 08.2013

Records Specialist II/ Receptionist

Anadarko Petroleum Corporation
07.1997 - 10.2007

Certificate - Cosmotology

Vogue Beauty College -Cosmotology

Aldine Senior High School
Roxanne Butschek