Roxanne Carranza
Fillmore,CA
Summary
Motivated individual seeking meaningful work building stronger financial futures and aspire to create a positive difference in our community. Over 17 years leveraged exceptional customer service, transaction processing, and teamwork skills. Uses effective communication and problem-solving skills to address client needs. Expert in cash handling and management while fostering positive customer interactions, consistently delivering above expectations.
Overview
9
9
years of professional experience
Work History
Small Business Owner
Dab Gal
11.2017 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Personal Caregiver
24hr Homecare
01.2016 - Current
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Promoted client health by assisting with daily hygiene tasks, healthy meals, and regular exercise routines.
Education
No Degree - Accounting And Finance
Ventura College
Ventura, CA06.2027
High School Diploma -
Channel Islands High School
Oxnard, CA06.2007
Skills
- Exceptional customer service
- Strong Work Ethic
- Finance and Accounting Oversight
- Deposit and withdrawal management
- Excellent time management skills
- Cash handling expertise
- Cash handling and management
- Cash Drawer Balancing
- Customer Relationship Management
- Teamwork and Collaboration
- Inventory Tracking and Management
- Data inputting
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Small Business Owner
Dab Gal
11.2017 - Current
Personal Caregiver
24hr Homecare
01.2016 - Current
No Degree - Accounting And Finance
Ventura College
High School Diploma -
Channel Islands High School
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