Roxanne Cobos
Las Vegas,NV
Summary
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
CareNow Urgent Care
02.2025 - Current
- Monitored inventory supply levels for medical equipment and supplies, ensuring availability for daily operations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Empowered patients through education on self-management techniques for chronic conditions.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Improved clinical workflow with introduction of electronic health records system.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Assisted healthcare providers with patient examinations and procedures, ensuring a smooth workflow.
- Maintained accurate medical records in electronic health record systems, supporting compliance and documentation accuracy.
- Provided support in administering medications and vaccinations under provider supervision, enhancing patient care quality.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Measured patient pulse oximetry.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Medical Assistant
Optum
02.2024 - Current
- Managed patient appointments and scheduling, optimizing office efficiency and reducing wait times.
- Provided support in administering medications and vaccinations under provider supervision, enhancing patient care quality.
- Coordinated communication between patients and healthcare teams, facilitating timely information exchange and follow-up care.
- Educated patients on treatment plans and preventive care measures, promoting health literacy within the community.
- Conducted preliminary assessments of patient vital signs, contributing to effective clinical decision-making processes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Medical Assistant
The Doctors Center - Urgent Care
07.2023 - 01.2024
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Increased efficiency in office by implementing digital filing system for patient records.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient spirometry.
Medical Assistant
Southern Hills Pediatrics
05.2022 - 08.2023
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Administered patient care, including vital sign checks and medical history documentation.
- Maintained accurate electronic health records in compliance with HIPAA regulations.
- Trained new staff on operational protocols and patient care best practices.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Measured patient pulse oximetry.
Medical Assistant
UNLV Medicine
06.2022 - 07.2023
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Administered patient care and assisted with clinical procedures to ensure smooth operations.
- Coordinated patient appointments, optimizing scheduling efficiency and reducing wait times.
- Managed electronic health records (EHR) to maintain accuracy and confidentiality of patient information.
- Collaborated with healthcare team to develop treatment plans tailored to patient needs.
- Educated patients on health maintenance and disease prevention, enhancing overall wellness awareness.
- Conducted routine laboratory tests, ensuring compliance with safety protocols and quality standards.
- Provided training to new staff on office procedures and best practices for patient interaction.
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Increased patient satisfaction with compassionate bedside manner and effective communication skills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Bachelor of Science - Nursing
Galen College of Nursing
Louisville, KY05-2028
No Degree - Medical Assistant
UEI College
Las Vegas, NV07-2023
High School Diploma -
Excel High School
Minneapolis, MN08-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Medical records management
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Complex Problem-solving
- Trustworthy companion
- Adaptable
- Patient relations
- Patient management
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Valid Nevada driver's license
- Healthcare software proficiency
- Reliable transportation
- Laboratory maintenance
- Medical equipment operation
- Antigen testing
- Orthopedic splints
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
CareNow Urgent Care
02.2025 - Current
Medical Assistant
Optum
02.2024 - Current
Medical Assistant
The Doctors Center - Urgent Care
07.2023 - 01.2024
Medical Assistant
UNLV Medicine
06.2022 - 07.2023
Medical Assistant
Southern Hills Pediatrics
05.2022 - 08.2023
Bachelor of Science - Nursing
Galen College of Nursing
No Degree - Medical Assistant
UEI College
High School Diploma -
Excel High School