Roxanne Eberle
White Plains,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
The Centers For Advanced Orthopedics
08.2012 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Childcare Worker
The Moore Wee Care.
06.2008 - 07.2011
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Promoted good behavior with positive reinforcement methods.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Developed age-appropriate activities and crafts to engage children.
- Worked with children to develop good cognitive, physical and language skills.
- Introduced children to educational games and activities to boost learning.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Utilized positive reinforcement techniques to encourage good behavior.
- Assisted in potty training and other daily hygiene activities to support child development.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
Receptionist Clerk
The Saba Group
02.2005 - 05.2009
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled assignments independently with good judgement and critical thinking skills.
Education
Bachelor of Science - Human Resources Management
Capella University
Minneapolis, MN06.2022
High School Diploma -
Maurice J. Mcdonough High School
Pomfret, MD06.2003
Skills
- Customer Service
- Time Management
- Parent and Student Communication
- Diversity and Inclusion
- Effective Listening
- Critical Thinking
- Documentation
- Classroom Safety Practices
- Motivating Students
Certification
- First Aid/CPR Certified
Timeline
Medical Assistant
The Centers For Advanced Orthopedics
08.2012 - Current
Childcare Worker
The Moore Wee Care.
06.2008 - 07.2011
Receptionist Clerk
The Saba Group
02.2005 - 05.2009
Bachelor of Science - Human Resources Management
Capella University
High School Diploma -
Maurice J. Mcdonough High School
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