Roxanne Ertsey
San Francisco,CA
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
3
3
years of professional experience
Work History
High School Intern
Project Pull Internship Program
06.2020 - 08.2020
- Virtually collaborated with other teen interns and team leaders
- Innovated Covid-19 response within San Francisco
- Education Pathway in Environmental Science
Team Leader
Camp Galileo
06.2023 - 07.2023
- Led teams of up to 22 campers per week, throughout daily art, science, and outdoor rotations
- Assisted instructors in the classroom as they delivered curriculum to the team of campers
- Supported camper check-in and check-out processes
- Provided excellent customer service to families by communicating with them on a daily basis about their camper's experience
- Assisted with daily set up and clean-up of camp and assisted instructors with lesson preparation
- Provided leadership, energy, and camp spirit for campers, constantly assessing group dynamics and individual needs
Customer Service/Cashier
CVS Pharmacy
12.2021 - 08.2022
- Organized store
- Restocking and labeling items
- Aid to customers
- Cashier
- Collaborative with management and other staff members
Barista/Cashier
Jamba Juice
05.2021 - 08.2021
- Worked register and interacted with customers
- Memorized drink recipes/made drinks
- Maintain storefront and back of house
- Collaborate with all staff members
Education
Bachelor of Business Administration - Business Management - Specialization in Human Resources
San Diego State University
05.2026
Skills
- Public Communication
- Negotiation
- Leadership
- Mass Ordering
- Return Invoices
- Problem-Solving
- Copy Machine
- Printer
- Scanner
- Computer Skills
- Flexibility
- Analytical
- Team-Player
- Innovative
- Organized
- Excel Spreadsheets
Timeline
Team Leader
Camp Galileo
06.2023 - 07.2023
Customer Service/Cashier
CVS Pharmacy
12.2021 - 08.2022
Barista/Cashier
Jamba Juice
05.2021 - 08.2021
High School Intern
Project Pull Internship Program
06.2020 - 08.2020
Bachelor of Business Administration - Business Management - Specialization in Human Resources
San Diego State University
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