Roxanne Featherstone
Mott,ND
Summary
Drafting Technician and Document Specialist with a background in AutoCAD drafting, technical writing, SOP development, and document control. Supports engineering teams by maintaining databases, preparing user manuals, and keeping technical records organized, accurate, and easy to access.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Drafting Technician / Document Specialist
Medora Corporation / Ixom Watercare
Dickinson, ND
10.2017 - Current
- Developed and updated technical documentation to support engineering processes and user needs
- Created SOP documentation for standard procedures
- Maintained and updated document database for easy access and retrieval of critical information
- Created and updated owner's user manuals to ensure user understanding and compliance
- Attend weekly engineering meetings
- Attend bi-weekly safety meetings, providing one presentation once per year
- Assisted shop personnel with tasks
- Worked over 40 hours each week
Customer Service Assistant - Loan Processor
Farm Credit Services of Mandan
Mott, ND
01.2014 - 09.2017
- Loan processing - applications, promissory notes, security agreements, and mortgages
- Customer communications - phone, email and in-person
- Processed receipts and disbursements, reconciling accounting records to ensure accuracy
- Filed documents with County Recorders in North Dakota, South Dakota, and Montana to maintain compliance
- File UCCs and run credit bureau reports
- Attend regular CSA meetings and assist with conferences
- Managed incoming mail and supply orders to streamline operations
- Worked over 40 hours weekly to meet operational needs
CADD Technician II
Kadmas, Lee & Jackson - KLJ
Dickinson, ND
09.2006 - 12.2013
- Drafted and designed oil well plats, right-of-way plats, and private survey plats to ensure compliance with regulatory standards
- Consulted with clients to assess and clarify project requirements
- Draft legal descriptions, metes and bounds descriptions from survey notes
- Filed documents with County Recorders in North Dakota, South Dakota, and Montana to maintain accurate land records
- Worked over 40 hours each week to fulfill job responsibilities
Office Manager
Stark Development Corporation
Dickinson, ND
06.2001 - 09.2006
- Processed payroll
- Completed employee quarterly federal returns, ND State income tax withholding return
- Prepared preliminary and final budgets to support financial planning and resource allocation
- Customer communications - phone, email and in-person
- Enter receipts and make bank deposits
- Created and distributed monthly board packets to ensure effective communication during board meetings
- Maintained and updated website and marketing materials to enhance visibility and engagement
- Assisted in preparing PACE loan documents for clients
- Attend regular meetings and assist with conferences
- Worked over 40 hours weekly to support operational needs.
Assistant Manager
Bonanza Restaurant
Dickinson, ND
03.2001 - 06.2001
- Conducted hiring and firing of employees to ensure effective staffing
- Managed weekly scheduling for optimal restaurant operations
- Opening and closing of restaurant
- Committed over 40 hours weekly to fulfill business demands
- Reconciled receipts and deposits to maintain accurate accounting records
Computer Sales and Service Representative
Southwest Business Machines
Dickinson, ND
06.1999 - 04.2000
- Sold and set up computer equipment to meet customer needs
- Built computer systems per customer specifications
- Configure computer systems for customers
- Disassembled and replaced computer parts to ensure optimal performance
- Training on computer use and software use
- Managed weekly workload of 40 hours in fast-paced environment
Cable and Wire Harness Assembler
KMM
Killdeer, ND
03.1994 - 06.1997
- Led Northwest Airlines cable crew, coordinating tasks to meet project deadlines.
- Assembled wire harnesses for Northwest Airlines contract, ensuring quality and compliance with specifications.
- Worked over 40 hours per week to meet project demands.
Education
No Minimum Education Requirement - Accounting
Dickinson State University
Dickinson, NDUnknown Level - General Accounting
Dickinson State University
NDNo Minimum Education Requirement - Computer Aided Drafting
Dickinson Public Schools
NDHigh School Diploma - General High School Curriculum - Diploma
Almont Public School
Almont, NDSkills
- AutoCAD drafting
- Technical writing
- SOP writing
- Document control
- CADD standards
- Engineering support
Certification
- Certificate for Computer Aided Drafting
- Dickinson Public Schools
- 2000
Ability Summary
Quick learner. Get along well with others, enjoy being a team player. Able to work independently. Proficient in MS Office (Word, Excel, Powerpoint, Access and Publisher). Other computer programs familiar with are Quickbooks, Adobe Acrobat, Adobe InDesign, Adobe PhotoShop, SolidWorks Composer, Autodesk AutoCAD Civil 3D, and various other programs.
Timeline
Drafting Technician / Document Specialist
Medora Corporation / Ixom Watercare
10.2017 - Current
Customer Service Assistant - Loan Processor
Farm Credit Services of Mandan
01.2014 - 09.2017
CADD Technician II
Kadmas, Lee & Jackson - KLJ
09.2006 - 12.2013
Office Manager
Stark Development Corporation
06.2001 - 09.2006
Assistant Manager
Bonanza Restaurant
03.2001 - 06.2001
Computer Sales and Service Representative
Southwest Business Machines
06.1999 - 04.2000
Cable and Wire Harness Assembler
KMM
03.1994 - 06.1997
No Minimum Education Requirement - Accounting
Dickinson State University
Unknown Level - General Accounting
Dickinson State University
No Minimum Education Requirement - Computer Aided Drafting
Dickinson Public Schools
High School Diploma - General High School Curriculum - Diploma
Almont Public School