Summary
Overview
Work History
Education
Skills
Timeline
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Roxanne Geier

Phoenix,AZ

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

35
35
years of professional experience

Work History

Electrician

Skyline
08.1988 - 01.2010
  • Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
  • Enhanced energy efficiency by recommending and installing upgraded electrical components in residential and commercial properties.
  • Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
  • Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
  • Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.

Quality Control Inspector

Motorola
02.1982 - 01.1986
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.

Server

Grant's Department Store
04.1980 - 12.1982
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Veterinary Assistant

Saguaro Veterinary Clinic
01.1977 - 05.1980
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.

Front Office Clerk

Service Bakery
02.1975 - 12.1976
  • Streamlined front desk operations for improved efficiency and increased guest satisfaction.
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
  • Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
  • Managed room inventory accurately to minimize overbooking situations and maximize revenue potential.
  • Handled financial transactions accurately while adhering to company policies and procedures.

Education

High School Diploma -

Coronado High School
Scottsdale, AZ
06.1969

Skills

  • Supply Coordination
  • Quality Assurance
  • Complaint Handling
  • Telephone Etiquette
  • Adaptability
  • Decision Making
  • Problem Solving
  • Effective Communication
  • Attention to Detail
  • Time Management
  • Positive Attitude
  • Active Listening
  • Interpersonal Skills
  • Multitasking

Timeline

Electrician

Skyline
08.1988 - 01.2010

Quality Control Inspector

Motorola
02.1982 - 01.1986

Server

Grant's Department Store
04.1980 - 12.1982

Veterinary Assistant

Saguaro Veterinary Clinic
01.1977 - 05.1980

Front Office Clerk

Service Bakery
02.1975 - 12.1976

High School Diploma -

Coronado High School

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Roxanne Geier