Roxanne Gitau

Over 5 years of Sales, retail as well as banking experience delivering exceptional service and adding value to the customer, employer as well as all other stakeholders involved. Completed a Retail Management internship at Nordstrom in Irvine, California. Experience with cross selling, up selling and customer service Working at Huntington National Bank in Columbus, OH. Completed a project while working at Lowe's that analyzed customer spending behavior based on the utilization of the company issued MyLowes card. Experience working at large national retailers including Nordstrom, Lowe's, The limited, Gymboree and Belk Team Player with exceptional communication and organizing skills. Completed various school projects that focused on Transportation, Supply Chain Mgmt, Purchasing and Quantitative methods in Mgmt. Authorized to work in the US for any employer Knowledgeable and dedicated customer service professional with extensive experience in the banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Accomplished retirement services specialist skilled at evaluating markets and applying sound financial principles for enviable growth and stability. Conducts comprehensive research to discover undervalued investment opportunities and recommend adjustments to existing portfolios for maximum return. Oversees financial management workshops to share up-to-date information and build community network for client acquisition.