Roxanne Gonzales
Conroe,TX
Summary
Hardworking employee with excellent customer service skills, multitasking and time management abilities.
Overview
4
4
years of professional experience
Work History
Logistics Coordinator
Wilco Peanut Co.
Pleasanton, TX
03.2018 - 06.2019
- Organized and monitored the shipment of products in accordance with customer requirements.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Monitored compliance with safety regulations and quality standards during transport operations.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Provided support in negotiating contracts with third-party providers and brokers regarding rates, services offered.
Receptionist
Wilco Peanut Co.
Pleasanton, TX
03.2015 - 03.2016
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Skills
- Scheduling
- Dispatching
- Data Entry
- Multi-Line Telephone Systems
- Excellent Multitasking and Prioritization Skills
- Great Communication Skills
Timeline
Logistics Coordinator
Wilco Peanut Co.
03.2018 - 06.2019
Receptionist
Wilco Peanut Co.
03.2015 - 03.2016