Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roxanne Gyamera-Fordjour

Hillside,NJ

Summary

Skilled multitasker with superior work ethic, good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Student Assistant , Online

Kean University
07.2022 - Current
  • Collaborated with staff members to guarantee students received the best possible customer service.
  • Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
  • Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Implemented creative problem-solving strategies to address challenges faced during daily operations within the work-study position.
  • Developed excellent customer service skills through interactions with diverse populations within the university community.

Sales Associate

Tommy Hilfiger
06.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges, and refunds following store policy.

Education

Bachelor of Arts - Psychology

Kean University
Union, NJ
05.2024

Associate of Arts - Psychology

Union County College
Cranford, NJ
05.2022

Skills

  • Computer Skills
  • Time Management
  • Leadership Qualities
  • Customer Service
  • Organization and Multitasking
  • Fluent in [English]
  • Powerpoint Presentations
  • MS Office
  • Issue Resolution
  • Problem-Solving
  • Customer Communication
  • Attention to Detail

Certification

  • EMT - Emergency Medical Technician

Timeline

Student Assistant , Online

Kean University
07.2022 - Current

Sales Associate

Tommy Hilfiger
06.2022 - Current

Bachelor of Arts - Psychology

Kean University

Associate of Arts - Psychology

Union County College
Roxanne Gyamera-Fordjour