Roxanne Hayduk
Holmdel,NJ
Summary
Forward thinking Executive Assistant/Manager accomplished in aiding company leaders with both business and personal requirements. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgement. Highly-organized and detail-oriented team player well-versed in recruiting, training, managing, event planning and fundraising. Proactive communicator with solid foundation of trustworthy and dependable performance.
Overview
27
27
years of professional experience
Work History
Fitness Manager/Front Desk Coordinator
Mike Duffy's Personal Training
09.2023 - Current
- Manage a team of 11 personal trainers, ensuring high-quality instruction and customer satisfaction.
- Boosted membership sales by implementing targeted marketing strategies
- Maintained clean and safe facilities by enforcing strict health guidelines, reducing injury rates among clients.
- Enhanced member experience by addressing concerns promptly and professionally, resulting in higher satisfaction ratings.
- Developed strong relationships with members, leading to increased referrals and positive word-of-mouth advertising.
Front Desk Coordinator
Mike Duffy's Personal Training
08.2022 - 09.2023
- Greet and check in clients arriving at the club
- Tour potential clients and offer information on club packages
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Developed strong relationships with clientele, fostering loyalty and repeat business.
- Assisted in training new staff members on front desk procedures and company policies.
- Collaborated with team members to address guest needs and ensure seamless operations.
- Updated client records accurately and efficiently, ensuring data integrity within the system.
- Actively promoted special offers and events to guests, increasing bookings and event attendance.
Fiscal Accounts Clerk
Upright Citizen's Brigade Theatre
02.2007 - 06.2015
- Assisted the Fiscal Officer with the day to day operations of the Fiscal Department
- Reconciled company credit cards, expense accounts and other expenses and financial records
- Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivables.
- Assisted in the preparation of weekly payroll for team of salaried and hourly employees
- Assisted with daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Assisted team on the UCB Del Close Marathon, largest improv festival in the world - expanded to 3 days, multiple venues, hundreds of shows.
- Handled deposits, processed payments, paid vendors, booked travel arrangements for out of town talent, coordinated volunteers to help out with the shows
Executive Assistant
Goldman Sachs & Co
02.1997 - 08.2008
- Managed calendars and set up meeting and event logistics for high level management. Arranged audio and equipment needed as well as catering. Communicated daily with high level internal and external clients, peers and management as well as served as the primary point of contact to bankers.
- Prepared marketing materials/pitch books for client and management presentations
- Detailed and arranged travel arrangements and venue reservations for conferences and seminars.
- Produced, organized and submitted all expense reports.
- Created and maintained electronic filing systems and databases.
- Assisted with client follow-up and correspondence
- Maintained physical files in Executive offices
- Provided office support for a high volume, fast paced environment which included answering and screening phone calls as well as greeting and interacting with clients
- Acted as Administrative Recruiter in the REPIA department and assisted in the hiring of administrative support by screening applicants, conducting interviews, ensuring background and reference checks were complete, orienting new employees to the organization, assisting with new hire training and serving as point person for new hires after completed training.
Executive Assistant
Dune Capital Management LP
08.2004 - 12.2005
- Tackled and addressed top-level, high priority issues with professional administrative discretion.
- Detailed and arranged travel arrangements and venue reservations for conferences and seminars.
- Oversaw executive schedules for CEO and company team leaders.
- Set up meeting and event logistics for CEO and senior management
- Arranged catering and technical support for in house meetings
- Provided administrative support for fundraising/charitable events.
- Handled and coordinated extensive travel arrangements for CEO and senior management to include private charters, international travel, both professional and personal.
Education
BBA - Marketing/Psychology
Monmouth College
West Long Branch, NJ05.1992
Skills
- Professional
- Reliable and trustworthy
- Friendly, positive attitude
- People skills
- Organization
- Leadership
- Communication
- Problem solving
- Relationship building
Timeline
Fitness Manager/Front Desk Coordinator
Mike Duffy's Personal Training
09.2023 - Current
Front Desk Coordinator
Mike Duffy's Personal Training
08.2022 - 09.2023
Fiscal Accounts Clerk
Upright Citizen's Brigade Theatre
02.2007 - 06.2015
Executive Assistant
Dune Capital Management LP
08.2004 - 12.2005
Executive Assistant
Goldman Sachs & Co
02.1997 - 08.2008
BBA - Marketing/Psychology
Monmouth College
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