Roxanne Hernandez
Houston
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Refurbisher
E Cardio
Houston
06.2013 - 10.2013
- Creating RMA displays for heart monitors.
- Tested functionality of refurbished items to ensure quality standards.
- Packaging and shipping of refurbish heart monitors to various clients.
- Extensive customer service interaction and customer service.
- Ability to multitask and adhere to company policies.
Medical Assistant
Ultimate Therapeutic
Houston
09.2010 - 10.2012
- Managed patient scheduling and appointment reminders efficiently.
- Assisted physicians in delivering rehabilitation services to patients.
- Aided with the processes involving physical therapy; including electric stimulation, massage and therapeutic exercises.
- Assisted in the preparation of examination rooms prior to rehabilitation.
- Experienced in all aspects of patient admittance including obtaining referrals for X-ray and MRI.
- Educated patients on home exercise programs and safety practices.
Education
Aldine Sr High
Houston, TXMedical Assistant -
Everest Institute
Skills
- Strong communication skills
- Vast experience in teamwork
- Bilingual in Spanish and English
- Calm and level headed under duress
- Quick problem solver
- Ability to multitask and detailed oriented
Timeline
Refurbisher
E Cardio
06.2013 - 10.2013
Medical Assistant
Ultimate Therapeutic
09.2010 - 10.2012
Aldine Sr High
Medical Assistant -
Everest Institute