Roxanne Ingram
Army Retired/ Penn State Alum/ Rutgers Alum
Allentown,PA
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Army Veteran-Retired/Volunteer
Self/ Dog-Walking / Rodale Volunteer
Allentown, PA
2024.06 - 2024.10
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
Delivery Driver and Package Handler
United Parcel Service (UPS)
Bethlehem
2022.09 - 2024.10
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
Automated Logistical Specialist
United States Army (Army Reserves/Part-Time)
Newtown Square
2020.05 - 2024.02
- Established and maintained stock records and other documents such as inventory, material control, accounting and supply reports
- Reviewed and verified quantities received, purchase requests, and shipping documents
- Assisted the Unit Supply section with inventory and maintenance of supplies as a secondary duty, and assisted the Human Resources section with personnel matters as a tertiary duty.
City Carrier Assistant (CCA)
United States Postal Service
Catasauqua
2022.02 - 2022.09
Patient Service Representative
Lehigh Valley Health Network
Bethlehem
2020.01 - 2022.02
- Scheduled patient appointments and made reminder calls
- Answered, investigated, and/or directed patient inquiries to the appropriate medical staff members
- Updated and verified patient information at every visit, and collected outstanding payments.
Operations Supervisor
United States Army (Active Guard Reserve)
Rocky Mount, NC/Branford, CT
2017.07 - 2019.09
- Coordinated the training and daily operations for 130 reserve soldiers; oversaw and ensured successful follow through of mission essential tasks and training events as well as additional duty assignments
- Managed a full-time staff of 5, ensuring that the training schedule was implemented and adhered to
- Wrote reports and tracked training numbers to notify higher commands of our overall readiness.
Team Leader
United States Army (National Guard)
Fort Hamilton, Brooklyn, NY
2015.04 - 2017.07
- Team Leader for Homeland Security operations effort in the New York City Metropolitan Area, to prevent and deter terrorism
- Accountable for a 6-man team’s training and mission readiness
- Ensured that safety precautions were followed and daily procedures were handled with 100 percent accuracy for mission effectiveness.
Production Control & Logistics Specialist
United States Army (National Guard)
Fort Indiantown Gap, PA
2011.05 - 2015.04
- Handled customer relations; established and maintained stock records and other documents such as inventory, material control, accounting and supply reports for millions of dollars of parts and equipment
- Processed work orders, input man-hours, monitored repair parts, tracked the status of equipment, and followed up on work progress on all equipment in the production control office
- Purchased equipment and parts for military vehicles designated for repair by the Army National Guard.
Education
Bachelor of Arts - Communications (Journalism And English)
Penn State
University Park, PA 2003.07 - 2007.05
Master of City And Regional Planning (MCRP) - Urban Planning
Rutgers University
New Brunswick, NJ 2008.08 - 2010.10
Skills
- Operations Support
- Data Entry
- Computer Skills
- Clerical Support
- Community Service
- Organized and Efficient
- Administrative tasks
- Attention to Detail
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Languages
Spanish
Limited Working
Interests
Music (voice/piano), Running, Hiking, Dogs
Timeline
Army Veteran-Retired/Volunteer
Self/ Dog-Walking / Rodale Volunteer
2024.06 - 2024.10
Delivery Driver and Package Handler
United Parcel Service (UPS)
2022.09 - 2024.10
City Carrier Assistant (CCA)
United States Postal Service
2022.02 - 2022.09
Automated Logistical Specialist
United States Army (Army Reserves/Part-Time)
2020.05 - 2024.02
Patient Service Representative
Lehigh Valley Health Network
2020.01 - 2022.02
Operations Supervisor
United States Army (Active Guard Reserve)
2017.07 - 2019.09
Team Leader
United States Army (National Guard)
2015.04 - 2017.07
Production Control & Logistics Specialist
United States Army (National Guard)
2011.05 - 2015.04
Master of City And Regional Planning (MCRP) - Urban Planning
Rutgers University
2008.08 - 2010.10
Bachelor of Arts - Communications (Journalism And English)
Penn State
2003.07 - 2007.05