Accomplished Phlebotomist and Social Services Director with a proven track record at Quest Diagnostics and Elness Convalesces Hospital, excelling in fast-paced environments and skilled venipuncture. Demonstrated ability to enhance patient care through compassionate service and efficient laboratory testing, achieving superior client satisfaction and workflow optimization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Phlebotomist
Quest Diagnostics (temp)
04.2024 - 06.2024
Provide compassionate care and clear communication to enhance the patient experience during phlebotomy procedures
Maintain strict accuracy in specimen labeling and tracking to ensure correct testing and prompt delivery of results
Collaborate with medical professionals to verify test orders and optimize sample collection methods, contributing to improved workflow efficiency.
Mobile STAT Phlebotomist
Primer Lab Solutions
08.2021 - 10.2023
Followed protocols for proper patient identification; communicated effectively with patients, via telephone and in person.
Collected laboratory specimens from patients at rehabilitation hospitals and skilled nursing facilities.
Assisted with difficult blood collection providing excellent customer service..
Provide excellence customer service and clients satisfaction in fast-paced environment.
Obtain blood specimens by using aseptic technique, following department procedure and observing isolation procedures.
Follow all guidelines according to OSHA and Compliance for centrifuging and processing blood samples, transporting urine, and stool samples.
Practice standard precautions daily and follow established guidelines for laboratory specimens.
Collect, accessioned and store laboratory specimens according to established guidelines.
Recognized by supervisor for my superior exhibit of good character, dependability and compassion.
Social Services Director
Elness Convalesces Hospital Aka Main West Post Acu
09.2007 - 11.2016
Schedule necessary appointments for all residents, manage beautician log, manage theft and loss program, and attend all meetings.
Complete intake, admission, and discharge procedures for Nursing Home residents. Manages community and hospital referrals. Maintain statistics on resident admissions and discharges.
Supervise psychological meetings, manage requests for in-house moves, and resolves roommate difficulties.
Managed multi-line telephone system, ensuring efficient communication by directing calls to appropriate departments and team members
Handled correspondence with clients via email, telephone, and postal mail, ensuring queries were promptly addressed and information accurately conveyed
Coordinated scheduling for office meetings and client appointments, providing organizational support to facilitate seamless operations.
Education
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists
Sacramento, CA
01.2020
Associate of Science - Biology
Modesto Junior College
Modesto, CA
05.2018
High School Diploma -
Luther Burbank High School
Sacramento, CA
05.1993
Skills
Laboratory Testing Knowledge
Skilled venipuncture Pediatric, geriatric and difficult draws
Handling and Processing Specimens
Compassionate
Organization
Thrives in Fast-Paced Environments
Work well with peers
Certification
Certified Phlebotomy Technician CPT-0231367
Timeline
Phlebotomist
Quest Diagnostics (temp)
04.2024 - 06.2024
Mobile STAT Phlebotomist
Primer Lab Solutions
08.2021 - 10.2023
Social Services Director
Elness Convalesces Hospital Aka Main West Post Acu
09.2007 - 11.2016
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists
Associate of Science - Biology
Modesto Junior College
High School Diploma -
Luther Burbank High School
Certified Phlebotomy Technician CPT-0231367
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