Roxanne Jones

Develop a business plan outlining your salon's goals, target market, services, pricing, and marketing strategies.

• Set short-term and long-term business goals and create strategies to achieve them
  
• Hire, train, and manage salon staff, including hairstylists, estheticians, nail technicians, receptionists, and other personnel.
• Conduct regular performance evaluations and provide feedback to your team.
  

Ensure excellent customer service by maintaining a welcoming and professional atmosphere in the salon.

• Address customer concerns and feedback promptly to maintain customer satisfaction.
  

Create and manage budgets, including tracking expenses and revenue.

• Provided complex crisis intervention and stabilization to patients in psychological distress.
• Documented client progress in confidential files.
• Developed and implemented activities to help clients develop social and independent living skills.
• Monitored client progress and provided feedback to families and treatment team members.

• Researched complex technical issues and provided resolutions.
• Traveled to customer sites to provide prompt resolutions to issues.
• Worked closely with testing designer to execute and improve test coverage.
• Designed computer hardware components and peripheral devices.
• Assist customers in finding products and provide knowledgeable advice on product selection.
• Restock shelves and ensure products are neatly displayed and labeled.
• Answer customer questions about product features, uses, and benefits.
• Greet customers and provide friendly, efficient service at the checkout counter.
• Scan and ring up items accurately, handle cash and electronic payments.
• Oversee daily store operations, including staff management, inventory control, and customer service.
• Create staff schedules, manage employee performance, and conduct training as needed.
• Implement marketing and promotional strategies to increase store sales.
• Ensure that the store is well-organized, clean, and visually appealing.