Roxanne L Straws
Carlsbad,NM
Overview
17
17
years of professional experience
Work History
Destination Services Consultant
Dwellworks
09.2025 - Current
- I am paid by other relocation companies to help their international and domestic clients move into my area smoothly with very little stress.
- I speak with the client and access their needs, find them homes, assist with utilities, gaining proper identification, and even getting a vehicle.
Stay at home mom
SELF employed
07.2019 - Current
- Run entire household and manage all family needs.
- Maintain household finances including monthly budgets, paying bills and filing taxes.
- Schedule all events, doctor's appointments, bank appointments, and VA appointments.
- Drive over 200 miles a week on average for my family’s needs.
- I also manage our rental properties and work with our tenants regularly.
- Maintain a clean home and landscaping duties included.
ROI Specialist
STAT Informatic solutions
Carlsbad, NM
11.2018 - 07.2019
- Serve as a contracted employee within a hospital, upholding all hospital protocols and compliance standards.
- Oversee the release of information to patients, attorneys, and healthcare providers in accordance with HIPAA regulations.
- Professionally handle incoming phone calls and process information requests, ensuring prompt and accurate service.
- Manage the faxing of essential documents to clients and adeptly multitask a variety of duties while assisting patients in person.
- Maintain ongoing communication with the contracting company to coordinate services and ensure seamless operations.
Field Technician
CIOX Health
Alpharetta, GA
04.2018 - 09.2018
- Drove to different assigned medical facilities daily to collect assigned patient records within designated timeframes.
- Proficiently learned 15 different medical software platforms to maintain accuracy in record retrieval.
- Look over patient records for any medical staff discrepancies that do not comply with industry standards and get them corrected.
- Retrieved and uploaded patient files on schedule to the company's secure site.
- Independently managed schedule, punctual clock-ins/outs, and site visits within a 150-mile radius.
- Reviewed patient records, identifying and documenting discrepancies or errors made by medical staff.
- Transported a 60lb Pelican case containing technical equipment to every site, demonstrating reliability and preparedness.
- Left thorough technical notes detailing site conditions and any files unable to be uploaded.
PRODUCTION ASSOCIATE
ACME SMOKED SALMON, CORP
wilmington, NC
05.2015 - 09.2015
- Demonstrated reliability by consistently arriving on time and initiating production independently during early morning shifts starting at 2am.
- Responsible for assembling slicing machines and organizing assembly lines to ensure smooth daily operations.
- Maintained stringent quality assurance and sanitation standards throughout the factory floor, contributing to a safe and efficient work environment.
- Excelled in a team-oriented setting, supporting colleagues and signing off on completed tasks.
- Reported any QA infractions directly to supervisors and took an active role in upholding company policies.
- Efficiently processed hundreds of pounds of salmon each day to meet production quotas, regularly staying late to ensure targets were achieved.
- Performed physically demanding work, including standing for extended periods (up to 12 hours or more) in refrigerated zones and unloading trucks in freezer areas as cold as 18 degrees.
- Regularly lifted loads exceeding 55lbs, always utilizing proper lifting techniques to promote safety and minimize injury risk.
Office Assistant
MEDAC Urgent Care
Wilmington, NC
07.2014 - 03.2015
- Demonstrated punctuality and reliability by consistently arriving on time to open or close the office independently, without supervision.
- Efficiently managed patient check-in and check-out processes, even during periods of short staffing, requiring adaptability and multitasking under pressure.
- Maintained a flexible work schedule, regularly working extended shifts averaging 12 hours per day to meet operational needs.
- Collaborated with doctors and nurses to foster a positive, orderly atmosphere, ensuring patient comfort and satisfaction.
- Verified a wide range of insurance providers and accurately input patient information into the Patient Filing Program.
- Conducted billing and collection of patient payments, maintaining accurate financial records.
General Manager
McDonald's
High Point, NC
04.2009 - 04.2014
- Oversaw daily operations for a high-volume McDonald's location, supervising a management team of 8 and a crew of 72 to ensure smooth service and achievement of sales targets.
- Supported management and staff in preparing for events and implementing new strategies to enhance company performance.
- Demonstrated prompt problem-solving skills to address challenges efficiently within the store.
- Responsible for recruiting and hiring quality staff at both crew and management levels.
- Maintained rigorous quality control, upholding all cleanliness and food safety standards.
- Managed various office duties including scheduling, payroll processing, customer logs, and handled light HR responsibilities.
- Processed inventory orders, verified shipments, and conducted inventory counts to ensure accurate stock management.
- Resolved customer concerns successfully, fostering positive patron relationships and encouraging repeat business.
Timeline
Destination Services Consultant
Dwellworks
09.2025 - Current
Stay at home mom
SELF employed
07.2019 - Current
ROI Specialist
STAT Informatic solutions
11.2018 - 07.2019
Field Technician
CIOX Health
04.2018 - 09.2018
PRODUCTION ASSOCIATE
ACME SMOKED SALMON, CORP
05.2015 - 09.2015
Office Assistant
MEDAC Urgent Care
07.2014 - 03.2015
General Manager
McDonald's
04.2009 - 04.2014