Roxanne Martinez
Greeley,CO
Summary
Dynamic Recreational Director at Life Care Center of Greeley, skilled in program development and staff training. Enhanced resident engagement through innovative activities, achieving a 30% increase in participation. Proven ability in budget management and conflict resolution, fostering a positive environment while ensuring safety and satisfaction. Training and development of a team for the department while growing the department through budget and management changes. Healthcare challenges such as Covid caused a need for working around such challenges.
Overview
13
13
years of professional experience
Work History
Recreational Director
Life Care Center Of Greeley
Greeley Colorado
10.2015 - 09.2025
- Designed and implemented engaging recreational programs for residents.
- Coordinated daily activities to promote physical and mental well-being.
- Trained staff on best practices for resident engagement and safety protocols.
- Developed partnerships with local organizations to enhance community involvement.
- Evaluated program effectiveness through resident feedback and participation metrics.
- Supervised volunteers, ensuring alignment with facility goals and standards.
- Organized special events to celebrate holidays and enhance resident socialization.
- Managed budgets for recreational activities, optimizing resource allocation efficiently.
- Enhanced participant satisfaction by developing and implementing diverse recreational programs and activities.
- Handled conflict resolution professionally when confronted with participant concerns and maintained a positive atmosphere for everyone involved.
- Developed partnerships with vendors to secure quality equipment and supplies at competitive pricing.
- Designed marketing materials to increase awareness of available programs and services among residents.
- Collaborated with local businesses, organizations, and schools to promote recreational opportunities within the community.
- Purchased necessary equipment and sports materials to use for recreational activities.
- Streamlined registration processes through implementation of user-friendly software systems.
- Assessed community needs through surveys and focus groups to tailor programming accordingly.
- Used Software to design and decorate monthly calendars and newsletters.
- Incorporated resident feedback to assist in quality improvement efforts and boost resident satisfaction scores.
- Fostered a welcoming environment for all visitors by ensuring accessibility accommodations were made as needed.
- Maintained cleanliness standards across facilities by creating comprehensive maintenance schedules for staff adherence.
- Participated in training and development programs to maximize opportunities for self-development.
- Secured grant funding to expand offerings for underrepresented populations within the community.
- Managed budgets and resources effectively to ensure smooth operation of all recreational facilities and programs.
- Promoted interest in recreational activities such as community outings, gardening and arts and crafts through consistent posts on social media platforms.
- Coordinated volunteer opportunities for residents interested in supporting the department's initiatives.
- Recruited trained, and supervised staff members in alignment with best practices for customer service and program delivery.
- Evaluated program effectiveness through regular feedback collection from participants.
- Implemented safety protocols for facility usage, minimizing risk of accidents or injuries during recreational activities.
- Increased community engagement by organizing special events, workshops, and seminars for various age groups.
- Implemented staff development plans to enhance skills related to customer service, conflict resolution, and time management.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Scheduled events in recreation facilities and monitored facility conditions.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of Number and Number.
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Partnered across departments to run smooth, professional events and activities.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Monitored budget and expenditures, keeping facility within budget.
- Coordinated with other entertainment venues to create joint promotional events.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
- Conducted research and analysis of market trends to determine potential opportunities for growth.
Home Health Caregiver
Homewatch CareGiversInc
Windsor, ME
02.2013 - 05.2017
- Provided personal care assistance to clients, ensuring comfort and safety in daily activities.
- Administered medication and monitored vital signs, maintaining accurate health records for patient assessments.
- Developed individualized care plans in collaboration with healthcare professionals to address specific client needs.
- Trained and mentored new caregivers on best practices and company protocols for quality care delivery.
- Evaluated client progress regularly, adjusting care plans as needed to meet evolving health requirements.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Assisted disabled clients to support independence and well-being.
- Enhanced patient comfort by providing compassionate and attentive care.
- Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
- Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
- Implemented effective strategies for addressing behavioral issues related to dementia or other cognitive impairments.
- Conducted regular assessments of patients'' conditions, updating care plans as necessary.
- Continuously expanded caregiving knowledge by attending professional development workshops and staying informed about relevant industry trends.
- Managed time effectively while caring for multiple patients concurrently, prioritizing tasks based on urgency and importance.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Scheduled and coordinated medical appointments.
- Administered medications in accordance with doctor's instructions.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Assisted with end-of-life care.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Provided direct personal care and administrative services to clients.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Trained new staff members on best practices for home health care.
- Improved patients' comfort with massage and application of topical treatments.
Education
Associate of Science - Criminal Justice
Aims Community College
Greeley, CO04-2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Cross-functional teamwork
- Project planning
- Customer relationship management (CRM)
- Performance management
- Shift scheduling
- Policy implementation
- Conflict resolution
- Schedule preparation
- Workforce management
- Performance evaluations
- Product management
- Budget control
- Key performance indicators
- Financial management
- Expectation setting
- Emergency response
- Expense tracking
- Lead generation
- Clear communication
- Safety procedures
- Employee onboarding
- Coaching and mentoring
- Work prioritization
- Policy and procedure development
- Inventory management
- Recruiting and interviewing
- Data analysis
- Risk management
- Partnership development
- Change management
- Vendor management
- Regulatory compliance
- Revenue management
- Cross-functional team management
- Disciplinary techniques
- Financial records oversight
- Teamwork and collaboration
- Skype
- Computer skills
- Effective communication
- Problem resolution
- Positive attitude
- Adaptability and flexibility
- Attention to detail
- Multitasking
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Team development
- Work Planning and Prioritization
- Hiring and training
- Managing operations and efficiency
- Customer relationship management
- Training and development
- Staff training
- Employee coaching and mentoring
- Scheduling and coordinating
- Professional and courteous
- Negotiation and conflict resolution
- Good judgment
- Process improvement
- Active listening
- Interpersonal relations
- Schedule management
- Employee development
- Problem-solving aptitude
Affiliations
CASA , Alzhimers association, District 6 schools.
Additional Information
I am certified through the APNCC for my Recreational Director position.
I am certified to assist in feeding
I am planning to get QMAP certified again.
I have worked with CASA as a children's advocate for 3 years
I am on the DAC board for school district 6
Timeline
Recreational Director
Life Care Center Of Greeley
10.2015 - 09.2025
Home Health Caregiver
Homewatch CareGiversInc
02.2013 - 05.2017
Associate of Science - Criminal Justice
Aims Community College